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Sunset Ford of Waterloo

Waterloo, IL

4.8
1,940 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,940 reviews

June 29, 2024

Joe Hill and the folks at Sunset Waterloo are fair, friendly, easy to work with, and sold me a well-maintained fair-priced used car. They even let me take the car to my mechanic in Missouri. It's ver More

by ojuliana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Rolufs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie Menard
Jul 01, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for sharing this with us, and congratulations on your purchase! Our team truly enjoyed working with you, and we wish you all the best. Come back and see us!

June 21, 2024

Got a great used Taurus at a great price. Would gladly buy from Sunset Ford again. More

by The Boss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for the great review and your business! Our team enjoyed having you here, and we hope to see you again!

June 20, 2024

Sunset Ford Waterloo was a bit of a drive for me, but had the right vehicle. Great news when I got there - I found Joe Hill , sales and Kyle Brewer, manager eager to answer all of my 1001 questions! The tra More

by lucindaseymour4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business! It was such a pleasure working with you, and it is great to hear that our team provided you with the 5-star service you deserved. We wish you many happy, safe miles, and we're here for any future needs. Enjoy your new truck!

June 18, 2024

The car we wanted was at the St Louis Sunset dealership. After one phone call, it was immediately brought to Waterloo for us to test drive. Jo was easy to work with. More

by gregorytbadger1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team truly enjoyed working with you, and we are so happy to hear that they helped you find the perfect vehicle. We wish you many happy, safe miles, and we are here for any future needs! Thank you for choosing Sunset Ford of Waterloo!

June 07, 2024

Everyone was really nice, A little time consuming. But over all I would go back More

by ames2678
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Rolufs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Sunset Ford of Waterloo responded

We appreciate the feedback on your experience, and our team hopes to have the opportunity to work with you again. Enjoy your vehicle, and thank you for choosing Sunset Ford of Waterloo!

June 07, 2024

John and Kyle were amazing. Our buying experience was super easy and quick! They weren’t kind and helpful! Highly recommend! More

by mrsmp0709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and recommendation! Our team enjoyed working with you, and we hope to see you again. Enjoy your new vehicle!

May 30, 2024

Joe was an awesome help with purchasing my first car! He was informative and very friendly! Joe made the process easy and comfortable. More

by adrianna.ed13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Rolufs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team loved having you here, and we are so pleased to hear that they made your first buying experience great. Thank you for choosing Sunset Ford of Waterloo! We are here for any future needs and hope to see you again!

May 30, 2024

Adrian made the car buying experience quick and painless along with being professional. I would highly recommend. More

by Jake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff Laplant
May 31, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and recommendation! We are so happy to hear that the team provided you with a great experience, and we hope to have the chance to work with you again. Enjoy your vehicle!

May 29, 2024

Very pleasant, helpful and knowledgeable. Joe is very approachable and easy to work with each time we bought from Sunset! More

by cpmacik70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! We are so happy to hear that our team took care of you, and we cannot thank you enough for your business. We're here for any future needs and hope to see you again! Enjoy your vehicle!

May 29, 2024

Adrian was very helpful and accommodating with my purchase. He made the buying process easy and quick. More

by Lward
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for the wonderful review, and congratulations on your purchase! We enjoyed working with you and hope to see you again!

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