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Sunset Ford of Waterloo
Waterloo, IL
1,939 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,939 reviews
July 23, 2024
Very fair and honest Business they run would definitely go back for future purchases very happy overall go back for future purchases very happy overall More
by Thomas D
July 17, 2024
Joe was so responsive to questions and super friendly and easy to work with. He was very knowledgeable as well. The rest of the team at the dealership was provided great service. I would definitely do busi easy to work with. He was very knowledgeable as well. The rest of the team at the dealership was provided great service. I would definitely do business there in the future. More
by nstein13
July 10, 2024
This is a fantastic dealership! They’re helpful and will go out of their way to make a deal with you and for you. Could definitely see this being my primary dealership for years to They’re helpful and will go out of their way to make a deal with you and for you. Could definitely see this being my primary dealership for years to come. More
by NatashaRichardson
July 10, 2024
Adrian was incredible. He was responsive to questions and in helping me secure financing and overall pleasant throughout the entire process. He was responsive to questions and in helping me secure financing and overall pleasant throughout the entire process. More
by Jo63060
July 10, 2024
Excellent Customer Service Caring Attitude Excellent knowledge of product/forms needed for transactions and all areas pertaining to purchase knowledge of product/forms needed for transactions and all areas pertaining to purchase More
by Fay
July 09, 2024
If you are looking for a new vehicle I would recommend seeing Adrian at Sunset Ford in Waterloo. ~ he patiently answered all my questions and worked with me to get my new Bronco at the best price. seeing Adrian at Sunset Ford in Waterloo. ~ he patiently answered all my questions and worked with me to get my new Bronco at the best price. More
by lobo109
July 08, 2024
John was a Great salesman, kind and professional . Terrible guy Andrew Wild almost lost sale Terrible guy Andrew Wild almost lost sale More
by wndy_rynlds
June 29, 2024
Joe Hill and the folks at Sunset Waterloo are fair, friendly, easy to work with, and sold me a well-maintained fair-priced used car. They even let me take the car to my mechanic in Missouri. It's ver friendly, easy to work with, and sold me a well-maintained fair-priced used car. They even let me take the car to my mechanic in Missouri. It's very nice have a good experience buying a car. More
by ojuliana
June 29, 2024
Friendly Meeting our needs a priority Going out of their way to ease the process their way to ease the process More
by mkish
