Sunset Chevrolet Buick GMC
Sarasota, FL
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285 Reviews of Sunset Chevrolet Buick GMC
Liars and poor management First: Bought a 2017 Traverse here. Asked for 2 things, Bluetooth and Satellite radio. Took me a week to figure out the radio only allowed you to c First: Bought a 2017 Traverse here. Asked for 2 things, Bluetooth and Satellite radio. Took me a week to figure out the radio only allowed you to connect your phone via bluetooth for phone calls but not music. They told me the radio was nearly impossible to replace and offered me a few hundred dollars as compensation. The satellite radio cuts out every time you pass under the smallest branch, my other vehicles have never had this issue. GM products just seem to be inferior. Second: A few weeks after my purchase my bank debited the entire price of my trade in vehicle (14K) from my bank account as Sunset Chevrolet's payoff check for the vehicle had bounced. They wound up needing to cut me another check directly for the 14K after their bank issues were resolved. Bottom line, don't do business here. They lied up front about the radio and then put me in a very bad position by bouncing their payoff check. More
Excellent Dealership I arrived at the dealership and ask for Todd used car salesman. We went for a test drive sat down went over my trade in dollar agreeded. The price of I arrived at the dealership and ask for Todd used car salesman. We went for a test drive sat down went over my trade in dollar agreeded. The price of the vehicle was well priced took about 15 minutes. More
Excellent service everyone was very helpful. Times of service were flexible and the courtesy vehicle that took me to work was very convenient. Thank you service everyone was very helpful. Times of service were flexible and the courtesy vehicle that took me to work was very convenient. Thank you More
Everyone is Friendly and Offered their assistance Purchased my new Acadia just a week ago and was told that there was a full set of All Weather Floor mats there for me as well as a Cover for the back Purchased my new Acadia just a week ago and was told that there was a full set of All Weather Floor mats there for me as well as a Cover for the back area of my Denali. No hassle and No extra cost. I'd have never know about these items unless Chris Called and let me know. Now my next item to learn is if the Service Department here is as good as Sunset Cadillac's is. THANKS. More
Good Service All went as planned, actually whoever booked me in did not have my appointment right. Todd helped me get in, also, Todd in Service help explain, the All went as planned, actually whoever booked me in did not have my appointment right. Todd helped me get in, also, Todd in Service help explain, the radio settings. Also helped reset blue tooth, so my phone would connect. thanks More
Taken advantage of by kristy Horton and the horrible service I had taken my 2015 corvette in I had a flat front left runflat tire because I hit metal on the road But kristy called and told me my front right tir I had taken my 2015 corvette in I had a flat front left runflat tire because I hit metal on the road But kristy called and told me my front right tire is bad BUT IT WAS ALL A UTTER LIE!! Nothing wrong w my front right tire!!. She called me her favorite poop turd right to my face. I was called a piece of xxxx by this mean disrespectful unhappy employee and SHE ALSO RIPPED ME FOR ATIRE I DIDNOT Need!! At Christmas !!! So disrespectful. ...entire time they overcharged me $35 for a tire and would not credit me back. The bank credited me back!! The whole experiece shows me to not ever go there they lie and cheated me out of $435.00 for a tire I did not need!! Watch out seniors they’ll rob u too. She was really too busy gaming on her phone worst service ever!! Omg!! At Christmas time!!! Don’t trust them!! From julia c!!!! Evil evil evil crooks!!!!!!!!!!!!!!11/29/18 burn me for the holidays I’m gonna take them to court I think ! More
Very professional ! The Dealership hierarchy hires and promotes 'professional personnel' to run their operations. It is a team effort, that support each other and each d The Dealership hierarchy hires and promotes 'professional personnel' to run their operations. It is a team effort, that support each other and each department. The leadership are truly professional and exceptional. .Service Consultant, Kristin and Sales Consultant, Chuck Weldon go out of their way to enhance the service and sales with the customer in mind. A great overall experience, head and shoulders above the competition. More
2018 Cruze I have nothing more than exceptional...… from start to finish, my Salesman Sean Hobson , was one of the finest people I have ever dealt with when purc I have nothing more than exceptional...… from start to finish, my Salesman Sean Hobson , was one of the finest people I have ever dealt with when purchasing a vehicle ( it is my third with him) and as long as I buy vehicles he will be my salesperson More
2018 GMC Sierra Overall, we had a pleasant experience with Sunset and Mr. Hamilton. As in with any major purchase, we had a couple of issues, but Mr. Hamilton was abl Overall, we had a pleasant experience with Sunset and Mr. Hamilton. As in with any major purchase, we had a couple of issues, but Mr. Hamilton was able to resolve them. When I am ready to purchase my next vehicle, I will give Mr. Hamilton and Sunset my first priority. We are very happy campers! More
Service Quickly replaced battery. Everyone was very nice friendly. Only waited 20 min. No charge car us only 2 yrs old. Don't know why batteries die quickly o Quickly replaced battery. Everyone was very nice friendly. Only waited 20 min. No charge car us only 2 yrs old. Don't know why batteries die quickly on new cars. More