Sunset Chevrolet Buick GMC

I went to try to purchase a used car on 10/17/13. Kent was excellent with his customer service, but the Finance person was kind of questionable and I had a funny feeling in the pit of stomach. I left the was excellent with his customer service, but the Finance person was kind of questionable and I had a funny feeling in the pit of stomach. I left the dealership and the Finance person comes running behind me. He tried hard to talk me into coming back and making a deal. First they were going to finance me through Capital one and my payments were higher than expected. When I told the finance person what I expected my payments to be, he stated that I was purchasing the wrong car. To make a long story short. Today, 10/21/2013, I drove into Bradenton and received a better deal on a Honda Civic. While there, I found out the finance person/banks at Sunset accessed my credit report nine times. I do not know what they he or the banks were thinking, but if you cannot finance a customer, please let them know right away. Due to the way my credit was mistreated, I would not go there again . A persons credit does not need to be accessed nine times. Sunset should have another finance person. More

Buyer beware! Customer service is severely lacking at this dealership. Dont expect them to go above and beyond for you. From sales to finance to management, its a juggling circus. Especially if your in this dealership. Dont expect them to go above and beyond for you. From sales to finance to management, its a juggling circus. Especially if your in the market for a CPO vehicle. DONT BUY . Make sure you ask for all your pictures up front. In fact dont even do business at this ship. If you get to deal with John DAVIS, turn around and go somewhere else. I promise you, i drove over 300 miles and my tahoe wasnt even detailed. Spent 30k and I didnt even get a clean car. If you go tell them you heard this from A HYBRID tahoe owner. They will offer you 4 to 6 k less than what they can sell your car for. More

I had a problem with an oil pan leak. They said that they do not fix seepage from the oil pan gasket. I had purchase a GMPP extended warranty for just this type of issue, which can be costly because some iss do not fix seepage from the oil pan gasket. I had purchase a GMPP extended warranty for just this type of issue, which can be costly because some issues, such a rear main seals can take many hours to repair. I took the issue up with Chevrolet Customer Service. The dealership has since contacted me and said they would work with me on the issues with my car and my warranty. I am reserving judgement. I will not recommend them until and unless I am satisfied with the outcome. More

i tried to work with this dealership twice because i love chevys and ended up woking with the same salesman who was horrible. they call you once and never follow up on NOTHING NOTHING do you get my point ,. chevys and ended up woking with the same salesman who was horrible. they call you once and never follow up on NOTHING NOTHING do you get my point ,. the finance manager mike was very condensending i would ask for a manager to talk with and all they did was put me off nothing ever got resolved More

Ruth was very friendly and helpful during the process. The only thing that I didn't like was that I was not told that the new car had over 5,000 miles before me signing the sell papers. I believe that the The only thing that I didn't like was that I was not told that the new car had over 5,000 miles before me signing the sell papers. I believe that they should had disclose that to me early in the selling process. More

BAD MECHANIC AT THIS DEALERSHIP, Sunset chevrolet ,Bay Rd ,Sarasota fl.(in for clack noise at shifting manual trans)while in for repair CAUSED more damage to truck, mechanic left bolt out of bellhousing, clu ,Sarasota fl.(in for clack noise at shifting manual trans)while in for repair CAUSED more damage to truck, mechanic left bolt out of bellhousing, clutch hose cable laying on hot exhaust,broke/he cracked bellhousing,installed seal incorrectly causing trans input shaft seal leak,mis diagnoised leak and put in oil pan ,installed pan wrong and that leaked,cut harness above transmission and only taped wires together causing engine lights to come on,while putting in oil pan cracked timing cover, all had to be repaired at another dealer Bill Bucks in Venice FL in shops over 35 days,just purchased 21,000 mile truck . More