Sunrise Buick GMC at Wolfchase
Bartlett, TN
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323 Reviews of Sunrise Buick GMC at Wolfchase
Service department did an outstanding job!! Truck was ready in a little over 2 hours. Way to go!!! Had an issue with the transmission and it was taken care of. Got a call from Ricky Gresham who suggest ready in a little over 2 hours. Way to go!!! Had an issue with the transmission and it was taken care of. Got a call from Ricky Gresham who suggested I change cab filter. You know that filter is something you don’t think about but he assured me it was dirty and needed changing. Again GREAT Job!!! More
The overall service experience was great. My service was completed in a timely but they did leave grease spots on the door handle and console. completed in a timely but they did leave grease spots on the door handle and console. More
Customers should be greeted when pulling up for service as well as checking out with cashier clerks. It doesn’t cost a thing. Ricky is very professional. as well as checking out with cashier clerks. It doesn’t cost a thing. Ricky is very professional. More
Service at this location was horrible. The advisors were looking online or playing on their phones when I pulled up. Then one advisor look into the computer to verify my appointment but I had to wait were looking online or playing on their phones when I pulled up. Then one advisor look into the computer to verify my appointment but I had to wait on the advisor that was assigned to me. Mind you, he wasn't helping a customer. If he took the time to look my appointment up then he could have just checked me in. Then my car was completed by 320 but had to wait until 355 to check out after I asked about my ticket and my car had been sitting in the drive thru bay. I get in my car and stick wasn't changed out still the old one and oil service light was not rechecked. I had to wait another 5-7 mins to get the advisor to help me when the other advisors were not busy nor helping anyone. Your business doesn't have to worry about me coming back there because the customer service sucks now More
My sale person Ms. Antoinette Muttons made my cell experience very wonderful and very easy I would recommend her to everybody she would definitely help you, If you are looking for a sales person call experience very wonderful and very easy I would recommend her to everybody she would definitely help you, If you are looking for a sales person call her at 901461-9446. This is my second purchase from her. My wife and I are very happy with her service. She cares about her customes. More
The service was quick and friendly. Everything went smoothly. The service agent Jonathan Sheets is very conscientious and easy to work with. He makes every effort to give the best service possible. smoothly. The service agent Jonathan Sheets is very conscientious and easy to work with. He makes every effort to give the best service possible. More
Service techs were professional and pleasant to work with. However the quality of the service wasn’t up to par. I have not had the chance to address with management since they aren’t open long enough on with. However the quality of the service wasn’t up to par. I have not had the chance to address with management since they aren’t open long enough on weekends. Will call again on Monday to see if they plan to resolve my issue. Honestly though my truck should never have been marked as complete. More