Sunrise Buick GMC at Wolfchase

Shop Click Drive/ No Hassle I purchased a 2016 GMC Sierra Denali with a smooth transition. The price quoted through email by Antionette Mittons was the price and monthly payment I purchased a 2016 GMC Sierra Denali with a smooth transition. The price quoted through email by Antionette Mittons was the price and monthly payment I received at the end of the deal. Matt Hill (Sales Consultant) displayed professionalism, knowledge, honesty and patience. Everyone staff member that I dealt with was very courteous and nice. No one there was applying pressure tactics. I really enjoyed my experience there. More

They don't stand behind their vehicles. I bought a truck from them and the radiator busted 3 days later. I called the guy who sold me the truck and he said he would call me back to discuss f I bought a truck from them and the radiator busted 3 days later. I called the guy who sold me the truck and he said he would call me back to discuss fixing it. He is now avoiding my phone calls. I contacted the manager up there and was told that ant repairs were my responsibility. I understand that vehicles break down, but not 3 days after purchasing it. That is not a coincidence. Do not purchase a vehicle here. Their concern is with making a profit. They don't care about customer satisfaction. More

BIGGEST mistake EVER I went shopping for a vehicle online and fell in love with the Acadia. Naturally I preferred a used one and sent a request to get a price and see abou I went shopping for a vehicle online and fell in love with the Acadia. Naturally I preferred a used one and sent a request to get a price and see about potentially trading in my charger. I spoke with Daniel on the phone who was great. He instructed me to see Lee when I arrived the next day. When I arrived I was reassigned to Mark who at first seemed to be extremely helpful and catering in describing everybody about the process and the perks of the Gmc Acadia. I was excited and ready for whatever. To my surprise I was told that I would get a better deal if I traded in my car for a new one instead of the used one. So I agreed. I was told that everything was set except for a copy of my mother's check stubs to complete the deal. After that I waited and waited and waited. You would have thought that I was selling the car instead of them. Almost 2 weeks into the deal, after many failed text messages and phone calls to Mark I decided to call the Finance Department and spoke with Bethany who reported that she would call me back and she did but reported that she would call me back the next day and didn't. Finally the verdict came back that I was approved for "$32,000" but I could not get the acadia due to my trade would have me upside down in payments. Unfortunately the cars that they had were that I wanted. Finally I set my sites on the Equinox and was told that they did not carry that particular truck. When asked if I was allowed to get it from another Sunrise (3 in town). I was told yes I could just ask for Christa. Needless to say they ran my credit and my mother's credit again to attempt to get me approved for the Equinox. The salesman Steven was great but the same person that worked on my deal at the Wolfchase location apparently worked at all 3. My complaint was why do I have to run my credit and my mom's credit again if they are all affiliated. I was told that they are not so I complied to see what deal I could get because since it's the same Finance person then this should be easy. No it wasn't, I was offered a deal for a used equinox with $40, 000 miles and I would have to keep my charger instead of trading it in. What happened to the approval for the $32, 000? Well your guess is good as mines because it apparently never existed. This has by far have been the worst experience in my life. I would never come back to either of these places. I went to a car dealership in Mississippi and they got me in a 2015 Equinox for so much less than what I was offered here. Now I have to pay to clean my credit up and my mother's because they ran our credit over and over and over again. More