Sunrise Buick GMC at Wolfchase
Bartlett, TN
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323 Reviews of Sunrise Buick GMC at Wolfchase
Service is always very slow. Got my oil and air filter changed WITH AN APPOINTMENT and it too 2 hrs and 45 minutes. Not the first time I’ve waited a long time for a routine servi Got my oil and air filter changed WITH AN APPOINTMENT and it too 2 hrs and 45 minutes. Not the first time I’ve waited a long time for a routine service with an appointment. More
Our truck was at the dealership for almost 2 months. Once we got it back we had to return it a couple of days later for additional service that was a direct result of the service we just had. That was v Once we got it back we had to return it a couple of days later for additional service that was a direct result of the service we just had. That was very disappointing. On top of all that our biggest gripe was the lack of communication. We had to call and email them consistently just to get updates. Certain days were committed to and those days came and went without any notice from them. It’s the end of July and we’re still working to get an issue resolved since May. Just a frustrating process. I could be OK with the delays only if issues are communicated accordingly. More
Will not be back. Was told just if i wanted my car inspected for leaks it could take days for them to get done and i would have to drop it off. Was told just if i wanted my car inspected for leaks it could take days for them to get done and i would have to drop it off. More
We appreciate Phillip Shelton and the technicians getting our vehicle taken care of. I personally appreciate that FOX wasn’t blaring on the TV. our vehicle taken care of. I personally appreciate that FOX wasn’t blaring on the TV. More