Sunrise Buick GMC at Wolfchase

The dealership had the exact car we were looking for. They did not try any high pressure sales. Our salesman Dean was very helpful. His knowledge of the vehicle was very good. They had everything ready They did not try any high pressure sales. Our salesman Dean was very helpful. His knowledge of the vehicle was very good. They had everything ready when we arrived to pick up the car. I think it was about 30 minutes in and out. We did our own financing through our credit union. More

S We bought a '21 Envision, love the car. Minor issues , they were supposed to fill our gas tank (they didn't) & detail the interior (sub par job). Annoying, but not enough to warrant a 1 sta Minor issues , they were supposed to fill our gas tank (they didn't) & detail the interior (sub par job). Annoying, but not enough to warrant a 1 star review. The problem, is in the follow up service. We didn't realize until the day after we bought the car that it only came with 1 key fob, so we called & left vm for our sales guy & Jeff, the used car mgr. Days went by, no response. Called again & left new vm's, weeks went by, no response. 3 weeks into playing this game my Husband finally contacted the GM, Ryan, who got back to him almost immediately. Got a follow up call that day from Jeff, who scheduled us to come in on Labor day to have a new fob programmed. We made that 45 minute drive only to find out Jeff failed to check to see if the Tech who would be doing the programming was actually working that day... He was not so that whole trip was for nothing. Tried calling Jeff b4 we left the dealership, no answer. Again days went by with no response. Again, contacted Ryan & only THEN did Jeff call us. Finally, after about 6 weeks passed, we got the key fob made by the Chevy dealership here in Covington. The lack of communication by Jeff was appalling & frustrating. As small business owners ourselves, that level of disrespect to one of our customers by an employee, let alone one in a management position would NOT be tolerated, period. If Jeff worked for us, he'd be out of a job. Dealership needs to seriously re-evaluate his performance & make necessary changes. More

I’ve been coming here for awhile and have received pretty consistent service. I would recommend business here. consistent service. I would recommend business here. More

They could not of been any better to work with, everyone was so professional and courteous was so professional and courteous More

Paul the Service Manager takes excellent care of his customers. Excellent communication throughout the day of the status of my vehicle. customers. Excellent communication throughout the day of the status of my vehicle. More

Dealership was friendly and helpful. The test will be how well the vehicle does and the service. The test will be how well the vehicle does and the service. More

I was so overwhelmed about this company they are the best I didn’t believe I could get a truck and be in and out so fast I just k ew it would take all evening but I was wrong love this place come on down and I didn’t believe I could get a truck and be in and out so fast I just k ew it would take all evening but I was wrong love this place come on down and get you one you’ll be glad you did More

The service was very good and my advisor Phillip Shelton was very helpful and professional as always. was very helpful and professional as always. More

Great personnel but this was the second time I had extra gasket stuck to oil filter, when I returned to dealership they said hole in filter. Not twice!! Think I should just try another service location! gasket stuck to oil filter, when I returned to dealership they said hole in filter. Not twice!! Think I should just try another service location! More

Bethany & Josh We’re Very Amazing They Helped Me Get Through My Finance With Patience And Much Gratitude I’m very excited that I came to sunrise gmc wolf chase and I will be referring my family too them Through My Finance With Patience And Much Gratitude I’m very excited that I came to sunrise gmc wolf chase and I will be referring my family too them thank you guys so much again!! More