Summit Ford

THIS time, excellent service; please note not always the cas TC Bagley was the person at the service dept for the first time I've been to service my 2004 Explorer. She had excellent customer service skills and TC Bagley was the person at the service dept for the first time I've been to service my 2004 Explorer. She had excellent customer service skills and my car was serviced within the hour time frame promised. More

excellent very helpful honest people they took time with me in service. TC Bagley was great they came in under the estimated cost for the work very helpful honest people they took time with me in service. TC Bagley was great they came in under the estimated cost for the work More

Great Used Truck Had a very positive experience buying my used truck at Summit Ford. Stephanie in Sales was great, and Dwayne in service made sure everything was in or Had a very positive experience buying my used truck at Summit Ford. Stephanie in Sales was great, and Dwayne in service made sure everything was in order. I'd recommend these folks to anyone in the market for a vehicle! Two thumbs up. More

TC Bagley, Service Advisor TC Bagley, my service advisor handled my issues efficiently and followed when my truck was thru with it's service. She explained all services performe TC Bagley, my service advisor handled my issues efficiently and followed when my truck was thru with it's service. She explained all services performed. Overall. a great experience. More

Personalized service I have been a customer at Summit Ford for several years, and have always received prompt, friendly, and trustworthy service. Service Advisor TC Bagle I have been a customer at Summit Ford for several years, and have always received prompt, friendly, and trustworthy service. Service Advisor TC Bagley is especially great - she stays on top of the details, and moves mountains to make scheduling easy and convenient for the customer. Fantastic experience overall!! More

Excellent service and knowledgable staff While traveling from IA, we realized the inside right front tire, on our 2015 Transit 250 van, was cupping severely. Seeing Summit Ford along I-70 in While traveling from IA, we realized the inside right front tire, on our 2015 Transit 250 van, was cupping severely. Seeing Summit Ford along I-70 in Silverthorne, CO, we decided to stop and see what they thought about alignment of the front. We had the pleasure of dealing with T C Bagley in their service dept. area. Much to our surprise, she scheduled an appt for us the next afternoon. She made sure we understood what our costs would be up front, before anything was done. As it turned out, parts needed to be ordered to complete an alignment, which we did not have the time to wait for. She recommended that we get back to our own dealership, where time would not be an issue. It was so nice to be treated as tho we had purchased our Transit from them and they were concerned about our problem. Thank you so much Ms Bagley! More

Warranty work was very thorough. We had a warranty issue with heater on our 2014 Ford Explorer, TC got us in quickly and Dan did a very thorough job on checking vehicle. We appreciate We had a warranty issue with heater on our 2014 Ford Explorer, TC got us in quickly and Dan did a very thorough job on checking vehicle. We appreciated the ease of this! More

Warranty Work Our 2016 Explorer Sport had a engine light to suddenly come on with 18,234 miles showing on the odometer. We purchased the vehicle new in Maryland and Our 2016 Explorer Sport had a engine light to suddenly come on with 18,234 miles showing on the odometer. We purchased the vehicle new in Maryland and use it here in Colorado during ski season. I called Summit Ford in Silverthorne and spoke to T C Bagley , a Master Certified Service Advisor, with their service department. She got me scheduled in immediately and determined the crank case sensor was bad and informed us it was ok to drive our vehicle until the new sensor came in. She kept our work order open and after a week called to say the new sensor was in,and gave us a choice of times to bring our vehicle in. Today, April 6, 2018, I took our Explorer in and in a little over an hour, our new sensor was installed, the oil and filter were changed, and tires rotated. Good for another 4,000 miles. I'll have to say, T C made the hole ordeal as simple as possible for us, no inconvenience, pleasant to work with, and made me feel I was her number one priority. THANKS FOR THE GREAT JOB! More

Review Tc is awesome she took great care of me I recommend anyone to stop by and visit Summit Ford and ask for TC. She will take great care of you Tc is awesome she took great care of me I recommend anyone to stop by and visit Summit Ford and ask for TC. She will take great care of you More

Always a pleasure Jay always does a great job helping me out when I bring my truck in. He makes what is normally a chore much more pleasurable! Jay always does a great job helping me out when I bring my truck in. He makes what is normally a chore much more pleasurable! More