Sullivan Cadillac - Service Center

Great and friendly customer service. The best service I have had. Love Sullivan Cadillac service department. The best service I have had. Love Sullivan Cadillac service department. More

Good service nice waiting area with good snacks and drinks friendly service people keep you informed on status of your vehicle drinks friendly service people keep you informed on status of your vehicle More

Our salesman Bob V was very good and Rich G did all he could to seal the deal. Everything was top notch. could to seal the deal. Everything was top notch. More

Service department is very good. Easy to make appointments, they run on time and clean your car. Easy to make appointments, they run on time and clean your car. More

Service is good Staff is friendly and always tries to help Labor charge is a bit high help Labor charge is a bit high More

The Sullivan Cadillac dealership treats their customers with utmost respect and consideration. The staff is very courteous and always aware of your need. Matthew in service is superior in his responsivenes with utmost respect and consideration. The staff is very courteous and always aware of your need. Matthew in service is superior in his responsiveness and thorough evaluation of our vehicle maintenance requirements. Awesome job. More

Couldn't solve visibility problem with HU display wearing sunglasses. I can see it in my Corvette. I also had a 2016 Acadia and a 2002 Corvette and could see the HU Display. One suggestion, try different sunglasses. I can see it in my Corvette. I also had a 2016 Acadia and a 2002 Corvette and could see the HU Display. One suggestion, try different car which could have been a wise crack. If not joking it was a pretty stupid comment. if different car is the solution, it will not be a Cadillac. More

Great service. The mechanic who worked with me was Outstanding, wish I remembered his name but he was Great!!! The mechanic who worked with me was Outstanding, wish I remembered his name but he was Great!!! More

In all my years of buying, owning or having many vehicles serviced, I have never had the quality of care or service as I have had with Sullivan Cadillac. From the moment we first stepped in the door w serviced, I have never had the quality of care or service as I have had with Sullivan Cadillac. From the moment we first stepped in the door we were met with respect and consideration for what we were looking for even though we weren't there to buy a Cadillac. Working through the buying and finishing up the final paperwork, they continued to be professionally patient. But, the real example of the quality of full service was shown after the sale. Any dealership can sell a car, but everyone employed by Sullivan, sell themselves. They not only do their individual jobs well, but they won't stop until you are beyond satisfied. They not only recognize your number but, they know you by your name. You are valued by each of them. Finally, I want to give a big shout out to Jennifer. Jaimie, Dennis and Helena and to everyone else who have blessed us in so may ways. We tell everyone about our Sullivan Cadillac experience. You have restored our faith in finding a good car buying experience. God bless you all. More

Jamie in the service department has always been very helpful for me and she went above and beyond again this time. Thank you. helpful for me and she went above and beyond again this time. Thank you. More