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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
1,059 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,059 reviews

July 19, 2023

I had 2 issues. After 1st service visit, neither fixed. After 2nd service visit, one fixed. More

by BLYTHEANDTERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor
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Jul 21, 2023 -

Sullivan Cadillac responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Sullivan Cadillac Team

July 18, 2023

Unfortunately Jared did not help me it was Bob he was unbelievable very helpful great salesman, More

by pgrpgr99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Sullivan Cadillac responded

Thank you for leaving us this review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

July 18, 2023

Jose was friendly, polite and professional. He could tell I was on a mission and he showed me the 3 cars I was most interested in-happy he worked with my husband to get me the car I wanted! Th More

by In a hurry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
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Jul 19, 2023 -

Sullivan Cadillac responded

Thank you for taking the time to share with us! The goal of the Sullivan Cadillac team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, The Sullivan Cadillac Team

July 17, 2023

The service was quick and good. The service people were polite and explained everything. The car was cleaned well. More

by VICKIKLEITZ
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 19, 2023 -

Sullivan Cadillac responded

Thanks for the kudos, Vicki. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Sullivan Cadillac Team

July 17, 2023

Jaime Daigle was very helpful. She was pleasant and helped me out with a courtesy car. She has helped me in the past and has been delightful to work with. More

by preynoldssr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Reynolds
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Jul 19, 2023 -

Sullivan Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Sullivan Cadillac Team

July 16, 2023

Great service super friendly. Always an easy experience and I enjoy coming there thank you so much More

by LIZFLETCHERNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Jul 18, 2023 -

Sullivan Cadillac responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Sullivan Cadillac. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Sullivan Cadillac Team

July 16, 2023

Very cooperative service writers and prompt service. The service was to replace a battery and for 500plus dollars it seemed a little high priced More

by DAVIDA1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Sullivan Cadillac responded

We appreciate your kind words about our service team. Thank you for choosing Sullivan Cadillac for your vehicle needs. Sincerely, The Sullivan Cadillac Team

July 16, 2023

Very satisfied with the professional treatment regarding my purchase. I will be sure to recommend Sullivan Cadillac and sales professional Jared Reynolds. More

by kirkswhit
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Sullivan Cadillac responded

We cannot thank you enough for your wonderful review of Sullivan Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Sullivan Cadillac Team

July 15, 2023

The Service Writers were friendly and thorough during check in and departure. The tasks were complete and proper the first time around. The car was washed as an added bene. More

by DANNY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Sowell and Jamie Daigle
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Jul 18, 2023 -

Sullivan Cadillac responded

Danny, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

July 14, 2023

I was at the dealership for 4 hours for the car’s first service. They were having software problems that were not resolved and I haven’t heard word one from them since and it has been a month. More

by haigazian
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jul 17, 2023 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Sullivan Cadillac Team

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