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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
785 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 785 reviews

July 17, 2023

Jaime Daigle was very helpful. She was pleasant and helped me out with a courtesy car. She has helped me in the past and has been delightful to work with. More

by preynoldssr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Reynolds
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Jul 19, 2023 -

Sullivan Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Sullivan Cadillac Team

July 16, 2023

Very satisfied with the professional treatment regarding my purchase. I will be sure to recommend Sullivan Cadillac and sales professional Jared Reynolds. More

by kirkswhit
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Sullivan Cadillac responded

We cannot thank you enough for your wonderful review of Sullivan Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Sullivan Cadillac Team

July 16, 2023

Very cooperative service writers and prompt service. The service was to replace a battery and for 500plus dollars it seemed a little high priced More

by DAVIDA1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Sullivan Cadillac responded

We appreciate your kind words about our service team. Thank you for choosing Sullivan Cadillac for your vehicle needs. Sincerely, The Sullivan Cadillac Team

July 16, 2023

Great service super friendly. Always an easy experience and I enjoy coming there thank you so much More

by LIZFLETCHERNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Jul 18, 2023 -

Sullivan Cadillac responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Sullivan Cadillac. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Sullivan Cadillac Team

July 15, 2023

The Service Writers were friendly and thorough during check in and departure. The tasks were complete and proper the first time around. The car was washed as an added bene. More

by DANNY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Sowell and Jamie Daigle
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Jul 18, 2023 -

Sullivan Cadillac responded

Danny, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

July 14, 2023

I was at the dealership for 4 hours for the car’s first service. They were having software problems that were not resolved and I haven’t heard word one from them since and it has been a month. More

by haigazian
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jul 17, 2023 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Sullivan Cadillac Team

July 13, 2023

As usual, always attentive, professional and helpful. Sullivan Cadillac's Service Dept gets it done. More

by DLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jul 17, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

July 13, 2023

Very accommodating staff. The waiting area was clean, neat and comfortable to wait for your car being serviced. More

by CHERYLSCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Tucker
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Jul 17, 2023 -

Sullivan Cadillac responded

To say thank you is not enough, Cheryl! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Sullivan Cadillac again! Sincerely, The Sullivan Cadillac Team

July 13, 2023

Ron Rodriguez was fabulous such professional help and courtesy He made the process quick and easy More

by DEANNA6706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Sullivan Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone, Deanna. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Sullivan Cadillac Team

July 11, 2023

Very pleased with the service But I am not pleased with the vehicle it’s self Drives great but I can’t explain how trash and leaves get in thru the back door. Without the door being open More

by DOUGHUMMEL42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Sullivan Cadillac responded

Doug, we are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your vehicle. Sincerely, The Sullivan Cadillac Team

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