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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
742 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 742 reviews

June 17, 2023

Courteous, timely, comfortable waiting area with nice amenities. An easily comfortable hour in which to relax More

by BARBHUDSON101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only the service folks
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Jun 21, 2023 -

Sullivan Cadillac responded

Barb, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Sullivan Cadillac Team

June 16, 2023

Amazing customer service and service department. They schedule my apt and handled all of my concerns in a prompt manner. More

by SUEMAZZURCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Sullivan Cadillac responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Sullivan Cadillac Team

June 16, 2023

Everyone and everything is first rate. My service visit with Jamie was great and Dennis , the service manager is super. More

by NIRO6670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Sullivan Cadillac responded

Thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Sullivan Cadillac Team

June 16, 2023

Very knowledgeable and helpful staff. Good supply of new vehicles. Willingness to work with the customer to come up solutions beneficial to all parties. More

by DONHUEGERICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janie Mosley
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Jun 20, 2023 -

Sullivan Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

June 16, 2023

I had a very good experience with the Service Department. Thank you very very much. More

by WLASEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Sullivan Cadillac responded

We appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, The Sullivan Cadillac Team

June 15, 2023

Service was good Jamie was also good. Service was slower then I expected but other then that things went well More

by Sarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Betancourt
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2023 -

Sullivan Cadillac responded

Sarge, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Sullivan Cadillac Team

June 15, 2023

We are in the process of getting an estimate and having the work done by Sullivan at this time. The estimate was totally explained to us and therefore we have decided to have Sullivan proceed. More

by BARBNBOBMEHL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department and the gentleman’s name is Jeff.
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Jun 17, 2023 -

Sullivan Cadillac responded

Thank you for this review! We really appreciate your business. Sincerely, The Sullivan Cadillac Team

June 13, 2023

It is obvious that customer service and satisfaction is as important to you as it is to your customers. Your dealership always hits a home run. Keep up the great work! More

by RICK@DOINGDINNER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in Service Department
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Jun 15, 2023 -

Sullivan Cadillac responded

Rick, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

June 13, 2023

Service was at the time allotted,the greeting was welcoming.everything was explained. the charge was in my opinion, excessive. More

by TWMATELLC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jun 15, 2023 -

Sullivan Cadillac responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Sullivan Cadillac Team

June 12, 2023

I had a very good experience at this Dealership. Thanks Glenn. GG GG GG GG More

by jxr746
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Sullivan Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Sullivan Cadillac Team

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