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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
785 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 785 reviews

April 06, 2025

The sales man delivered my car to my home which was great. Upon inspecting it I found a tracking device installed on top of the battery. The salesperson never mentioned this until I found it. There wer More

by fhchristian
Recommend Dealer
No
Employees Worked With
Joey Frampton
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Sullivan Cadillac responded

Thank you for your feedback. We appreciate you taking the time to share your experience with Sullivan Cadillac. Your insights are valuable to us, and we would like to address these issues directly. Please reach out to us at your convenience so we can discuss your experience further. Sincerely, The Sullivan Cadillac Team

April 05, 2025

Had a great experience with both Jordan (and Reece). Both were extremely personable showing respect and patience. They both were very knowledgeable, helped us make the decision of which model best fit o More

by Betsy Nayfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reece Vaugh-Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Perry
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Apr 06, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review, Betsy! We’re thrilled to hear about your great experience with Jordan and Reece at Sullivan Cadillac. It's fantastic that they were able to assist you in finding the perfect vehicle to fit your needs and that their knowledge and teamwork made a positive impact. We truly appreciate your feedback and hope to see you again soon. Enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team

April 05, 2025

Good job, after some confusion about getting the car picked up, everything worked out well More

by SROCKSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
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Apr 06, 2025 -

Sullivan Cadillac responded

Thank you for your feedback! We're glad to hear that everything worked out well after the initial confusion regarding your car pickup. At Sullivan Cadillac, we strive to provide the best service possible. If you have any further questions or need assistance, please don't hesitate to reach out. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

April 03, 2025

I can't say enough about the excellent service we received in purchasing our new EV Optiq Sport 2. From beginning to end our salesman John Oyola our salesman spent a lot of time going over the dif More

by cyrettek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Oyola
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Apr 03, 2025 -

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience purchasing your new EV Optiq Sport 2. John Oyola is truly dedicated to helping our customers, and we're glad you appreciated his guidance without any pressure. We’re grateful for your recommendation and look forward to seeing you at Sullivan Cadillac for your future needs! Sincerely, The Sullivan Cadillac Team

April 02, 2025

Very friendly, will try to work with you in a stress free environment and always courteous and helpful. More

by TWELVEOAKS32060
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Perry
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Apr 03, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We appreciate your kind words about our friendly team and the stress-free environment at Sullivan Cadillac. It’s our goal to provide excellent customer service, and we're glad to hear that you had a positive experience. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

March 30, 2025

Have purchased several cars from this dealership and this was by far the best experience to date. More

by cclacovey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, sales person
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Mar 31, 2025 -

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that your recent experience at Sullivan Cadillac was the best one yet. We truly appreciate your loyalty and look forward to assisting you with your future vehicle needs. Safe travels in your new car! Sincerely, The Sullivan Cadillac Team

March 28, 2025

You had the exact car we were looking for. Bob and the sales manager were very easy to work with and Bob was able to answer all of our questions. We weren't pressured in any way and that made More

by flwebb102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear you found the exact car you were looking for at Sullivan Cadillac. It's great to know that Bob and our sales manager made your experience enjoyable and pressure-free. We appreciate your feedback and look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team

March 26, 2025

Friendly and helpful staff Joey Frampton was very knowledgeable great personality very pleasant experience looking to a great service center More

by a_kamacho1952
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Sullivan Cadillac responded

Thank you for your glowing review! We're thrilled to hear that you had a pleasant experience with our friendly and helpful staff, especially Joey. At Sullivan Cadillac, we pride ourselves on providing great service, and it's wonderful to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

March 26, 2025

Very prompt and courteous service by Estefania and we were able to have a loaner. More

by COOKIENICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania
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Mar 27, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you received prompt and courteous service from Estefania at Sullivan Cadillac and that we could provide you with a loaner vehicle. We appreciate your business and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

March 26, 2025

Excellent. They went above and beyond to ensure the problem was corrected and to top it off even gave me back a clean car More

by G.CRAIG1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 27, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We truly appreciate your kind words about Sullivan Cadillac and are thrilled to hear that our team went above and beyond to resolve the issue for you. It’s always our goal to provide exceptional service, and we're glad you received your car in top condition. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

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