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Sullivan Cadillac
Ocala, FL
1,059 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,059 reviews
June 29, 2023
Our salesman Bob V was very good and Rich G did all he could to seal the deal. Everything was top notch. could to seal the deal. Everything was top notch. More
by ANDYPIETRZYK
Verified Customer
June 28, 2023
The Sullivan Cadillac dealership treats their customers with utmost respect and consideration. The staff is very courteous and always aware of your need. Matthew in service is superior in his responsivenes with utmost respect and consideration. The staff is very courteous and always aware of your need. Matthew in service is superior in his responsiveness and thorough evaluation of our vehicle maintenance requirements. Awesome job. More
by RICHARD_STRUENSE
Employees Worked With
Matthew in the Service Department
June 28, 2023
Couldn't solve visibility problem with HU display wearing sunglasses. I can see it in my Corvette. I also had a 2016 Acadia and a 2002 Corvette and could see the HU Display. One suggestion, try different sunglasses. I can see it in my Corvette. I also had a 2016 Acadia and a 2002 Corvette and could see the HU Display. One suggestion, try different car which could have been a wise crack. If not joking it was a pretty stupid comment. if different car is the solution, it will not be a Cadillac. More
by ptgd2055
Employees Worked With
Service personnel.
June 28, 2023
It was very simple to get my new car. the staff knew how to get all the paper work done with out a problem. the staff knew how to get all the paper work done with out a problem. More
by RCG101750
Employees Worked With
June 27, 2023
In all my years of buying, owning or having many vehicles serviced, I have never had the quality of care or service as I have had with Sullivan Cadillac. From the moment we first stepped in the door w serviced, I have never had the quality of care or service as I have had with Sullivan Cadillac. From the moment we first stepped in the door we were met with respect and consideration for what we were looking for even though we weren't there to buy a Cadillac. Working through the buying and finishing up the final paperwork, they continued to be professionally patient. But, the real example of the quality of full service was shown after the sale. Any dealership can sell a car, but everyone employed by Sullivan, sell themselves. They not only do their individual jobs well, but they won't stop until you are beyond satisfied. They not only recognize your number but, they know you by your name. You are valued by each of them. Finally, I want to give a big shout out to Jennifer. Jaimie, Dennis and Helena and to everyone else who have blessed us in so may ways. We tell everyone about our Sullivan Cadillac experience. You have restored our faith in finding a good car buying experience. God bless you all. More
by legamix51
Employees Worked With
Other Employees :
Dennis Woods. Jamie in Ocala service and Helena Chiefland service , Jessica Perez
June 26, 2023
Inquired about a New Lyric. Got back the price is the sticker plus $12,000 for Environmental package plus $900 for the dealer fee. Sorry I don’t think anyone is that stupid. Cur Got back the price is the sticker plus $12,000 for Environmental package plus $900 for the dealer fee. Sorry I don’t think anyone is that stupid. Current and future new Mache owner. Would be happy to share the email with anyone. Would have been my first Cadillac but with this sales practice probably will never own one. More
by Lgraffius
Employees Worked With
Brianna Noce
June 26, 2023
Ac went out one week after I got car. Told had new AC compresser!! Was I lied to?? Told had new AC compresser!! Was I lied to?? More
by jbensel61
Employees Worked With
