Suburban Mazda of Farmington Hills

Amazing customer service! I had really good experience with the whole Mazda team! Thank you all! I had really good experience with the whole Mazda team! Thank you all! More

I went into Suburban Mazda of Farmington Hills looking for a CX-5 for my wife and myself. Branden was able to answer all my questions and I went for a test drive that day knowing my wife would need to com for a CX-5 for my wife and myself. Branden was able to answer all my questions and I went for a test drive that day knowing my wife would need to come in also. The following week I came back with my wife, we test drove several other Mazda vehicles, including the CX-30 that we ended up buying, after learning about the differences and features of each vehicle. Branden was very patient and helpful during the entire process. We are very pleased with the vehicle, Branden and the dealership. More

The team (Branden and Blake) did a good job in accommodating all my requests and answering all questions in a timely manner. They were courteous and professional and worked diligently towards arr accommodating all my requests and answering all questions in a timely manner. They were courteous and professional and worked diligently towards arriving at a mutually beneficial conclusion to our business. More

I was looking for either a CX-50 or CX-5 with quite a few options to choose from. Branden worked with me diligently and patiently with no pressure whatsoever allowing me to test drive few options over few d options to choose from. Branden worked with me diligently and patiently with no pressure whatsoever allowing me to test drive few options over few days. He has gone over and beyond to provide me every bit of information no matter how late that was. Once I was ready him his manager Blake and Michael from Finance worked out the best deal, they could offer which worked for me, I ended up with a 2024 CX-5! The whole process was seamless and easy I would highly recommend working with this team if you have Mazda in mind whether used or new. More

I recently had the pleasure of working with Emil at the Mazda in Farmington Hills, and I must say, the experience was nothing short of exceptional. From the moment I walked in, I was greeted with a warm sm Mazda in Farmington Hills, and I must say, the experience was nothing short of exceptional. From the moment I walked in, I was greeted with a warm smile and a genuine interest in helping me find the perfect car. Emil was incredibly knowledgeable about the different models and features, and took the time to understand my needs and preferences. They were patient and attentive, answering all of my questions and providing valuable insights that helped me make an informed decision. Emil went above and beyond for helping me get a good deal for my CX-5 and worked with me to complete my deal till after-hours on a Saturday night. Overall, I'm happy with my experience at Mazda Farmington Hills and I highly recommend Emil to anyone in the market for a new car or first time car buyer. Thank you a lot for making a positive buying experience for me. More

Very Friendly staff that helped me through my first buying/financing process. Showed me multiple vehicles, compared specs and made sure we were taken care of at all times. Can't understate how relaxed buying/financing process. Showed me multiple vehicles, compared specs and made sure we were taken care of at all times. Can't understate how relaxed the process was because of these exceptional people. More

This is a review after 2 years of purchasing my car. I wouldn't recommend purchasing Prepaid Maintenance Plan from this dealer. They messed up my documentation, and made to pay for services I would neve I wouldn't recommend purchasing Prepaid Maintenance Plan from this dealer. They messed up my documentation, and made to pay for services I would never receive. I moved out of state a few months ago, and the new dealer doesn't see all the services mentioned in plan. It was very difficult to get in touch with the right staff at this dealership, so I gave up after multiple tries and voicemails. Eventually, I had to cancel my plan through Mazda Financials. More

I had a great experience, I recently bought a cx30. Would definitely recommend this dealership. Emil was able to get me exactly what I wanted! I had interactions with other employees such as Courtney, Would definitely recommend this dealership. Emil was able to get me exactly what I wanted! I had interactions with other employees such as Courtney, she helped me through the financing process. Overall I had great streamline experience when buying my new car. More

Desmond was professional, patient, and made the process super easy! I came in dreading having to speak to a sales person but he wasn’t pushy at all and made sure I got exactly what I was looking for in a t super easy! I came in dreading having to speak to a sales person but he wasn’t pushy at all and made sure I got exactly what I was looking for in a timely manner. Definitely see him if you want a positive experience that is about you and your needs, not just the sell. More