Suburban Chrysler Dodge Jeep Ram of Troy

Scott Viau was a delight to deal with on my new vehicle, would recommend him to any one else that was looking to buy a new dodge vehicle. He took the time to show me all the controls of this dodge journey would recommend him to any one else that was looking to buy a new dodge vehicle. He took the time to show me all the controls of this dodge journey and made sure he answered all of my questions. Will be buying my next vehicle from Scott. Had a 2009 dodge journey that i traded in on this 2014 journey. was always a pleasure to deal with Fred Gregory in the service department, Fred was always willing to go the extra mile to make sure i was happy with all the work. More

I gave the rating of 5 for Suburban because everyone I talked to from the moment I walked in treated me great! I test drove one car, but was interested in 2 of them, so Joe Bellomo ran numbers for both c talked to from the moment I walked in treated me great! I test drove one car, but was interested in 2 of them, so Joe Bellomo ran numbers for both cars so I could compare prices. Everyone was friendly--I was asked if I wanted anything to drink at one point and a service staff member got me some water. This is my 2nd lease from this dealership and I will definitely go back for my next car. More

Bill Brys is an outstanding sales consultant. From the time I walked through the showroom doors until the time I drove off in our used van, Bill was always available and willing to go far beyond expectati time I walked through the showroom doors until the time I drove off in our used van, Bill was always available and willing to go far beyond expectations. He was a pleasure to work with and I didn't feel any pressure which I've experienced at other dealerships. He let me take my time on my buying decision and gave me other options to consider other than the specific van I came in to look at. This helped with my decision since I had not considered looking at other options. The entire process went very smooth and I would definitely contact Bill next time I'm looking for a used vehicle. And, the overall experience at Suburban was fantastic! Everyone there was helpful and nice to work with. My kids especially liked their kids room which was conveniently located next to the office we were in finalizing our purchase. Thanks again to everyone at Suburban and especially Bill Brys for making our auto buying experience the best we've ever had! More

We sold our existing Town and Country 2010 and leased a 2014 T &C with so many more features for the same money we were paying on the 2010. The only down side was the time it took to do all the paperwor 2014 T &C with so many more features for the same money we were paying on the 2010. The only down side was the time it took to do all the paperwork and logistics of the deal. That part was tedious for we senior citizens. Michelle had a positive "can do" attitude and put together a deal to please. More

I have never had such an amazing experience with a car dealer as I did with John Matoin. Cold call to him about a town & country van. He was the best ever. I will always come back to John and will send dealer as I did with John Matoin. Cold call to him about a town & country van. He was the best ever. I will always come back to John and will send anyone and everyone I know to this man. I just want to say John made me a very happy women from the 1st phone call to the day I picked up my vehicle. John is an asset to your dealership. More

Ralph Geary was excellent to work with and had great follow through. I threw him a few curve xxxxx and he made things work. He went above & beyond to make the deal work. follow through. I threw him a few curve xxxxx and he made things work. He went above & beyond to make the deal work. More

I highly recommend working with Glen Campbell at Suburban. He is very honest and trustworthy in his dealings. I've purchased multiple vehicles from Glen and all of my experiences have been very po Suburban. He is very honest and trustworthy in his dealings. I've purchased multiple vehicles from Glen and all of my experiences have been very positive. More

I was very pleased with my experience! I had already shopped around at 3 other dealerships and my experience working with Stuart Smith was the best of any of the other dealerships I had worked with. I p shopped around at 3 other dealerships and my experience working with Stuart Smith was the best of any of the other dealerships I had worked with. I purchased the car I wanted for a great price and got a very fair amount for my trade-in. I would recommend this dealership to anyone who wants a great deal and a hassle free experience with a friendly and knowledgeable staff. More

I give this dealership and the person, Glen Campbell, our sales rep a great rating because we had a very good experience. Glen worked very hard to make sure that we had want we felt we needed in a vehicle. sales rep a great rating because we had a very good experience. Glen worked very hard to make sure that we had want we felt we needed in a vehicle. He also did his best to make sure that it was easy to turn in our lease and to keep the price at an affordable level. We felt he really had our backs through the entire process. This dealership is by far the best we have dealt with through the years. The whole leasing process can be really stressful, time consuming and costly but we felt Glen was looking out for us throughout it all. More

I got a great deal and they even stayed late for me to arrive and pick it up. Bill easy to work with and is very responsive to any questions I had before and after the sale. You can't really ask for anyth arrive and pick it up. Bill easy to work with and is very responsive to any questions I had before and after the sale. You can't really ask for anything more than that. More