Subaru of Wichita

We have had several issues with service for our brand new vehicle. I do not recommend this dealership to anyone. We have had to wait several hours for simple maintenance to be done and we live an hour and a vehicle. I do not recommend this dealership to anyone. We have had to wait several hours for simple maintenance to be done and we live an hour and a half away. Recently we had to have warranty parts ordered and when my husband arrived to have them put on he found out after being there for an hour that one of the parts that was ordered was incorrect and they would have to reorder. This place is a joke. I have never had so many issues and I bought a BRAND NEW car. This is beyond ridiculous… More

I am not even going to give any part of star, The truck we got was in a back lot of another car place they said no problem we will check this and check that fix the dings, they were quick to take my money we got was in a back lot of another car place they said no problem we will check this and check that fix the dings, they were quick to take my money and my other car. They had my truck for over 7 weeks since i got it and they just keep telling me its a used truck, like your truck is crap cause its used it was $28,000. crap, so i am very upset i would like to just trade it back in for something with less miles if this is how there used car/truck program is!!!! No warranty!!!! My stupidity I will never go to this place again and also said that about Car guys, come to find out they are affiliated with them should of known i would get screwed. Don't buy a used car/truck from them you get the run around and your money is crap once they get there's!! I did rate Emilee cause she was very nice but she was also the one that said oh no problem and oh it is a used vehicle. Just one of the many there that said that after we bought it More

The employees we worked with were outstanding, but advertised free kayak and the dealership claimed they had given them all away. At first they were going to dismiss not having one, but finally offer advertised free kayak and the dealership claimed they had given them all away. At first they were going to dismiss not having one, but finally offered a credit toward the purchase of the vehicle. Jonathan Gideon was incredibly knowledgeable, patient and helpful. More

Astrid Garcia was very helpful and she kept in contact and let me know if they got something in that was what I was looking for. and let me know if they got something in that was what I was looking for. More

Haven’t purchased a vehicle for quite a while. They made the process great. Attentive and moved things along. Thanks for the attention given to us the process great. Attentive and moved things along. Thanks for the attention given to us More

I had previously purchased a 2018 Outback from them and the handling of that purchased was both personable and professional at all levels. This recent experience in purchasing our 2021 Ascent was all as m the handling of that purchased was both personable and professional at all levels. This recent experience in purchasing our 2021 Ascent was all as much the same. I had called ahead and made an appointment letting them know what I was looking for. When I arrived Jimmy met me at the door and was fully prepared. He handled the transaction efficiently and professionally. Couldn't be happier with my experience and my new 2021 Ascent. More

If you buy it from super car guys you will get half a.. Service I paid 5000$ for device plan they didn't have a socket to fit my Toyota lugs so they didn't rotate the tires not to mention the rest. They do Service I paid 5000$ for device plan they didn't have a socket to fit my Toyota lugs so they didn't rotate the tires not to mention the rest. They don't have a updated list of people for service so I just picked one but his name is Caleb German More

Jonathan did a great job! He was good about asking questions, listening, answering my questions, and telling me what I needed to know. also bee polite and friendly. He was great to work with. questions, listening, answering my questions, and telling me what I needed to know. also bee polite and friendly. He was great to work with. More

I really appreciated Bryce watching for the vehicle I had my eye on and calling me when it was available. Extra options were well explained and financing was easy. I rated it 4 instead of 5 because the adv my eye on and calling me when it was available. Extra options were well explained and financing was easy. I rated it 4 instead of 5 because the advertising I saw made me think I would get a better final price. The final price was good but not what I would call "screaming good". More

I traded my 2015 Crosstrek in for a 2021. Tausha and Jimmy are rock stars! Super helpful and they made the whole experience pleasant. Considering it was my first time buying a car by myself, that was in Jimmy are rock stars! Super helpful and they made the whole experience pleasant. Considering it was my first time buying a car by myself, that was incredibly appreciated. More