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Subaru of Wichita

Wichita, KS

4.0
1,076 Reviews

11610 E Kellogg

Wichita, KS

67207

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1,076 Reviews of Subaru of Wichita

January 07, 2023

Friendly, knowledgeable, efficient and informative. Jonathon did an excellent job of keeping us in the loop regarding our Crosstrek. order. If I ever reached out to him, he got back with me immediatel More

by Diane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Marshall, Jonathan Gideon
Jan 10, 2023 -

Subaru of Wichita responded

Thank you for the fantastic review, Diane! We loved being of service to you and hope we can assist you again soon! Subaru of Wichita | (316) 264-7777 | 11610 East Kellogg Dr. Wichita, KS 67207

December 04, 2022

The 2 biggest liars there are Bryce Barber and Austin Marshall.David Caranza has a personality that sparkles as bright as toe jam.He thinks his staff using an obvious excuse is cool....as in "I don't More

by BroadwayBev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
The only honest person there who is a shining star is Jill Beard who overnighted my funds that were stolen., AJ Owens, David Carranza
Dec 05, 2022 -

Subaru of Wichita responded

Hello BroadwayBev, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Would you mind reaching out to our Customer Relations Manager, Ashely at 316-272-5440 with any further comments, concerns, or suggestions you wish to share. We look forward to speaking with you. Subaru of Wichita | (316) 264-7777 | 11610 East Kellogg Dr. Wichita, KS 67207

Dec 05, 2022 -

BroadwayBev responded

It IS a common instance that people are disgusted with your crappy company.READ YOUR REVIEWS.

October 05, 2022

Jonathan Gideon's product knowledge, communications and customer service task execution could not have been better. Justin Silva's help with financial decisions and opportunities exceeded all expectations. More

by jeeptoco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Silva, Jonathan Gideon
Oct 06, 2022 -

Subaru of Wichita responded

Hello jeeptoco! Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day! Subaru of Wichita | (316) 264-7777 | 11610 East Kellogg Dr. Wichita, KS 67207

September 28, 2022

Very easy to talk to and didn’t try to push into anything what we didn’t want. Once we decided on our car the paperwork was quick and easy More

by Rramirez1729
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Gideon
Sep 29, 2022 -

Subaru of Wichita responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Jonathan were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future! Subaru of Wichita | (316) 264-7777 | 11610 East Kellogg Dr. Wichita, KS 67207

September 24, 2022

Great those guys took a fine tooth comb to my deal and achieved what was promised a perfect deal 👌 More

by Tobywhite33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Fielding and Austin in finance , AJ Owens
Sep 26, 2022 -

Subaru of Wichita responded

Hi Tobbywhite33, Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that receives the recognition they deserve. Thank you again, have a great day! Subaru of Wichita | (316) 264-7777 | 11610 East Kellogg Dr. Wichita, KS 67207

August 26, 2022

They ran my credit too many times; didnt know their lenders AT ALL. Paperwork is absolutely a nightmare with these incompetent people. Car had issues from day one, beginning with them stupidly washing More

by D.Gilbert
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Gideon
Aug 26, 2022 -

Subaru of Wichita responded

Hi Jonathan, we are truly sorry for your negative experience at our dealership. We value you as our customer and would greatly appreciate the opportunity to discuss this with you further. Would you mind reaching out to our Customer Relations Manager, Ashley, at 316-272-5440? We take our customers' complaints very seriously and want to do everything we can to get this resolved as soon as possible. We look forward to hearing from you soon. Subaru of Wichita | (316) 264-7777 | 11610 East Kellogg Dr. Wichita, KS 67207

August 24, 2022

Nice show room atmosphere, excellent personnel at all times while processing the experience of test driving and questioning the autos. More

by Charliemolt3
Recommend Dealer
Yes
Employees Worked With
Zack Brouilette
Aug 25, 2022 -

Subaru of Wichita responded

Hello Charliemolt3, thank you for leaving a glowing review! It was our pleasure to help. Thank you for choosing Subaru of Wichita for your vehicle needs. Subaru of Wichita | (316) 264-7777 | 11610 East Kellogg Dr. Wichita, KS 67207

August 19, 2022

The staff are always kind and willing to help with any of our needs.would recommend this dealership to anyone More

by Pat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilee Reinert, Jimmy Bolden
Aug 19, 2022 -

Subaru of Wichita responded

Hi Pat, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers Subaru of Wichita | (316) 264-7777 | 11610 East Kellogg Dr. Wichita, KS 67207

August 14, 2022

The staff were friendly, professional, and accommodating. They took the time to answer all questions and went above and beyond in customer service. Overall a good experience! More

by alayon.nate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Gideon
Aug 15, 2022 -

Subaru of Wichita responded

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that receives the recognition they deserve. Thank you again, have a great day! Subaru of Wichita | (316) 264-7777 | 11610 East Kellogg Dr. Wichita, KS 67207

July 02, 2022

Super helpful. This was my first new vehicle ever purchased. These guys made it easy and enjoyable. More

by Mmix78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin , Austin , Jimmy Bolden
Jul 05, 2022 -

Subaru of Wichita responded

Congratulations on your first car purchase, Mmix78!! It's great to hear that you enjoyed working with our team. Thank you for your business - we know you have a choice! Subaru of Wichita | (316) 264-7777 | 11610 East Kellogg Dr. Wichita, KS 67207