Subaru of Puyallup

Great experience per the norm After finding out that my 2008 Forester would need almost 4K in repairs I decided to trade the old beast in on a new beast at the same shop I've been After finding out that my 2008 Forester would need almost 4K in repairs I decided to trade the old beast in on a new beast at the same shop I've been doing business with for years... Subaru of Puyallup. Kimberlee McPherson was my sales consultant and she was a pleasure to work with. Thanks! More

Stopped by to get a brochure on Subarus Kimberlee McPherson, a sales associate was very informative on the different cars, she showed us many features and gave us a brochure. Later I called Kimberlee McPherson, a sales associate was very informative on the different cars, she showed us many features and gave us a brochure. Later I called her to see if they had a certain Outback trim model in stock, they did and we came back in and purchased it. Kim took us for a test drive like no other, we stopped at a park and she showed us many features of the car and was very knowledgeable. The whole dealership was friendly and stress free just like they say. I would recommend Kim and Subaru Puyallup to everyone. We love our new Subaru and so does our three dogs. More

Family Atmosphere Normally I am not a fan of car sales men, but Subaru of Puyallup has an amazing staff that made buying a car enjoyable. Our salesman Jerome was awesom Normally I am not a fan of car sales men, but Subaru of Puyallup has an amazing staff that made buying a car enjoyable. Our salesman Jerome was awesome and I will be a lifetime costumer of this dealership if the experience remains the same. More

Excellent Dealership We had a great experience with our Subaru purchase. Dave Warmack is a very personable, knowledgeable sales man. The buying experience was indeed stres We had a great experience with our Subaru purchase. Dave Warmack is a very personable, knowledgeable sales man. The buying experience was indeed stress free. We had been looking for the perfect Forester within our budget and Dave helped us find the perfect one. We will be back again, as we are Subaru people for life now. I would highly recommend Subaru of Puyallup to anyone in the market for a subaru. More

great place to purchase Subaru car I was so struggling between Forest and Outback after visiting a couple of Subaru dealer. I went to this dealer and Jerry worked with me to have a test I was so struggling between Forest and Outback after visiting a couple of Subaru dealer. I went to this dealer and Jerry worked with me to have a test drive back to back, and explained to me all the details between these two, and eventually help me make a decision to purchase a satisfied car. More

Awesome dealership On 1/05/16 My husband and I went into Subaru of Puyallup all stressed because our current car had just lost a motor and I need a new car... We were On 1/05/16 My husband and I went into Subaru of Puyallup all stressed because our current car had just lost a motor and I need a new car... We were in instantly greeted by a very friendly and enthusiastic Kimberlee McPherson would was just awesome ! She had the personality and knowledge that earned our trust. We found the SUV of our dreams and the dealership worked everything out in their stress free environment. We drove home so happy! We already have plans to go back this year and get another car for my husband from Kimberlee of course :) thank you all for making my car buying process so great! More

Top Notch Customer Service If you are looking for a place to purchase your next car, look no further because the team at Subaru of Puyallup will make this experience memorable a If you are looking for a place to purchase your next car, look no further because the team at Subaru of Puyallup will make this experience memorable and STRESS FREE. This is my second time purchasing my car from Subaru of Puyallup. In addition, the second time working with George Mayfield. I used to be one of those people who feared and dreaded car dealerships. George has changed my perspective and I now look forward to going to the dealership. George is always willing to go the extra mile and provide top notch customer service. George is not only a car salesman, he has become a member of our family. Wade, in finance, made my experience quick and easy. He was very thorough, answered all of my questions, and was able to get me a better deal on my 2016 Legacy. And the service team... Talk about exceptional customer service! Not only did have a fear of going to car dealerships, but I used to detest taking my car in for service. The service team is always looking out for the customer and their cars. If something is wrong with your car, they will inform you and will do their best in getting your car back to tip top shape again. The are not enough words of praise left to be said about the Team at the Subaru of Puyallup. They are my go to place for cars and the only place I recommend to my family, friends, and strangers. More

Amazing experience, thanks Justin and Subaru of Puyallup When we settled on buying a new Subaru we went to Subaru of Puyallup. Justin helped us and he definitely extended Subaru of Puyallup's reputation for When we settled on buying a new Subaru we went to Subaru of Puyallup. Justin helped us and he definitely extended Subaru of Puyallup's reputation for being a no hassle, stress free experience. Though we had a good idea of what we wanted, Justin was able to share his vast knowledge on every vehicle on the lot. He answered every question we had and helped to solidify our choice. In the end Justin's knowledge and patience as we asked questions made this the best car buying experience we have ever had. Not only would we come back to Justin at Subaru of Puyallup, but we would even consider buying another Subaru because of our experience. Thanks to Justin and all the team at Subaru of Puyallup for a great experience. More

Anything BUT Stress-Free I originally wrote a review of this dealership on what I thought was their Facebook page. After a little digging, I realized they have a different Fac I originally wrote a review of this dealership on what I thought was their Facebook page. After a little digging, I realized they have a different Facebook page, one they probably created to hide the original one with all the bad reviews. Here is my review with an update: I recently purchased a new Outback from Subaru of Puyallup and it was anything but stress free! The salesman made multiple promises that he couldn't keep. After the purchase papers were signed, they inform us that the car only comes with one key (but we can buy one for a couple hundred dollars!) and that we should add on $2500 of additional options. The car was sold with a security system, but after I signed papers, they let me know that it is only on the driver door and I have to pay extra for the other doors. This was my first time buying a car and I believe they took full advantage. We were promised a loaner car while they put the tint on the car and put a security system on all four doors (which we were told would take a couple hours max), which I confirmed with customer service when I scheduled the appointment. When my fiancé showed up for the appointment, they informed him that it would take all day and there is no loaner car. They had to rent a car from Enterprise and required our debit card to rent it, even though they "promised" to pay for it. If I had known everything they told me was a lie, I would have taken my business elsewhere. Update: my car was totaled in an accident two weeks from the date of purchase. The additional warranty that we purchased did not cover anything, which is fine because my insurance took care of it, but what is most concerning is the way we were sold the additional warranty. The Business Manager, when explaining the coverage, said this policy would replace our car with a brand new car with 0 miles if the car was stolen or totaled. Great deal, right?! Wrong. What she SHOULD have said was that the car would be replaced if it was stolen and not recovered or stolen and totaled. It is this sort of deceitful language and shady business practices that give car dealerships a bad reputation and it is the main reason I will not be returning to Subaru of Puyallup to purchase a new Subaru. More

This place is MAGIC!!!!! No stress means no stress here. Bought my wife a new 2016 Outback Premier from Kimberlee McPherson and will buy our next car from her again when its No stress means no stress here. Bought my wife a new 2016 Outback Premier from Kimberlee McPherson and will buy our next car from her again when its time to get rid of my truck. She knew practically everything about the Subaru's and didn't once pressure or lie to us to make the deal. She worked extra hard to get us what we wanted at the payment we wanted. Hands down, the best salesperson I have ever had the privilege to work with. Thanks Kimberlee, we love our new car!!! More