Subaru of North Tampa - Service Center

Jake has always taken care of our two Subarus… his caring and understanding of our needs is beyond reproach…. and understanding of our needs is beyond reproach…. More

The customer service was good, I appreciated the video of the inspection and availability to take care of additional issues found at the time. However, my car was returned unwashed which my understanding wa the inspection and availability to take care of additional issues found at the time. However, my car was returned unwashed which my understanding was it was going to be washed as part of the service. I think dinging the customer for a 3% charge for credit card use is petty. More

Brandon was great! He was very upfront about what was wrong with my car and the repair was done fast. I would trust him again with my car. Highly recommend He was very upfront about what was wrong with my car and the repair was done fast. I would trust him again with my car. Highly recommend More

Jake is always courteous, expertly thorough, and prompt in getting the vehicle in and serviced. Not sure if a steering wheel cover is used before, during and after service? I did have to clean the stee in getting the vehicle in and serviced. Not sure if a steering wheel cover is used before, during and after service? I did have to clean the steering wheel with many Armour wipes the next day. Brown and dirty residue on the steering wheel. Please note, I had just cleaned it with Armour wipes before this service visit. If no steering wheel cover, maybe just a change of gloves? Thank you, More

Jake was great but the wait was longer than usual. Couldn't find my reservation. Couldn't find my reservation. More

A good place to service, sometimes it is a long wait, but they get job done. they get job done. More

Easy to schedule and pay. Waiting area was comfortable. Professional staff. Kudos to service rep. Jake who was seen taking care of coffee machine and client who was burned by Waiting area was comfortable. Professional staff. Kudos to service rep. Jake who was seen taking care of coffee machine and client who was burned by fallen hot drink. More

Overall quality has changed since the Morgan auto group took over. I recently had my vehicle in for oil change and a car detail. This is the second time I attempted to have the dealership detail my car, an took over. I recently had my vehicle in for oil change and a car detail. This is the second time I attempted to have the dealership detail my car, and once again a crappy job. Andy was very attentive and was more than willing to have the car taken back And detailed again, but I did not have the time since I’m going out of town. Also since you now charge a 3% convenience fee to use a credit card I will not be buying a new vehicle from you next year. Morgan Auto group is a big enough conglomerate that they should absorb that convenience fee, especially when money is so tight for so many people in this economy. It smacks of corporate greed, I will spend my money elsewhere….. More

Very professional & willing to go beyond to help make the waiting better. Always trying to make things better waiting better. Always trying to make things better More

I was extremely satisfied with the service I received and I will be returning in 6 months. I will be returning in 6 months. More