Brandon Napier

Service experience was great. They were ready at my appointment time. Set clear expectations of work to be done and the time it would take. Received a text with a nice walk around They were ready at my appointment time. Set clear expectations of work to be done and the time it would take. Received a text with a nice walk around video of the car. More

by robdaniels71 Verified Customer Verified Customer

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The dealership was clean. Everyone was so helpful. They did a great job on my car. Everyone was so helpful. They did a great job on my car. More

by cjdetweiler66 Verified Customer Verified Customer

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Labor cost is a concern in the future Ex 600 dollars for spark plugs Diff when you retire for spark plugs Diff when you retire More

by laurenbrown51 Verified Customer Verified Customer

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Service and communication were great. Battery for 2021 Crosstrek was ridiculously overpriced. Faulty battery should have been under warranty. Battery for 2021 Crosstrek was ridiculously overpriced. Faulty battery should have been under warranty. More

by mareforti Verified Customer Verified Customer

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Excellent communication and attention to detail. Professionalism from start to finish. Lovely waiting area too. Professionalism from start to finish. Lovely waiting area too. More

by LBEVIS44 Verified Customer Verified Customer

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Brandon knows Subarus like the back of his hand. He explains clearly what needs to be done, makes it the process easy, and goes above and beyond. As for the sales team, we'll see if Subaru of Nor He explains clearly what needs to be done, makes it the process easy, and goes above and beyond. As for the sales team, we'll see if Subaru of North Tampa wins my next purchase. More

by CLYDE2 Verified Customer Verified Customer

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Brandon is very professional. He took care of all of our needs. He’s friendly and comes across as really caring. The scheduling bot is frustrating and very limited in its ab He took care of all of our needs. He’s friendly and comes across as really caring. The scheduling bot is frustrating and very limited in its ability to understand anything other than preprogrammed maintenance needs. It gets some things wrong and doesn’t seem to be able to correct itself. When I finally got to talk to a person, my scheduling was taken care of quickly! More

by BOBKEITH28 Verified Customer Verified Customer

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I am very grateful for the excellent service I received every time I visit this location. No matter what is the situation they (BRANDON) always handle it with a exceptional professionalism and such a great every time I visit this location. No matter what is the situation they (BRANDON) always handle it with a exceptional professionalism and such a great customer service. More

by jessicabroche Verified Customer Verified Customer

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Brandon recommended services that had already been performed that day and some that were done 8 months prior and wouldn't need to be performed for another year or more. Brandon also left me sitting f performed that day and some that were done 8 months prior and wouldn't need to be performed for another year or more. Brandon also left me sitting for 30 minutes or more after my car was ready. More

by JBSTTU Verified Customer Verified Customer

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Very happy with Nolan at the service desk. Did a great job staying in communication Did a great job staying in communication More

by aubewelch.amber Verified Customer Verified Customer

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