Subaru of North Tampa

I don’t know who Madison is. He/she was not my service rep. It’s usually Brandon but he wasn’t there when I pulled in with a dead battery. My experience with the dealership was f He/she was not my service rep. It’s usually Brandon but he wasn’t there when I pulled in with a dead battery. My experience with the dealership was fine in terms of service responsiveness but I’m not happy at all with paying $560 for a new battery, absolutely ridiculously expensive.. No consideration or discount given for existing customer. I did it this time but will think hard about continuing our service relationship here. We are retired and on a fixed income and your prices are out of control. More

Brandon was very helpful. I thought the video showing the condition of the car was good & I liked the free inspection & oil change I thought the video showing the condition of the car was good & I liked the free inspection & oil change More

Service was great. They took my keys as soon as I got there, set expectations for wait time, and even had me put a little early. Everyone was friendly and courteous. They took my keys as soon as I got there, set expectations for wait time, and even had me put a little early. Everyone was friendly and courteous. More

We had a wonderful experience at Subaru North Tampa. The staff was friendly, and welcoming. Brandon worked with us to get the price we needed on the car we wanted. This is our first Subaru, and the cust The staff was friendly, and welcoming. Brandon worked with us to get the price we needed on the car we wanted. This is our first Subaru, and the customer service alone created a great first impression that I hope to be a forever Subaru family. Brandon and Yusuf were very helpful in answering my many questions. They were knowledgeable and did not push or pressure us. I have not had a better experience at any other dealership. Thank you Subaru team! More

They don't return my calls about my purchase or problems, I have called and left many messages no replies, very depressing. I have called and left many messages no replies, very depressing. More

They were very friendly, work was done very fast and we did not have an appointment. They provided water, coffee, hot chocolate and snacks. They offered to give us free car wash and vacuum, did not have an appointment. They provided water, coffee, hot chocolate and snacks. They offered to give us free car wash and vacuum, More

Nice, friendly, and welcoming staff. We were greeted by a friendly face right as we pulled up and was led to our salesman for our appointment. Our salesman, Igor, was very kind and cou We were greeted by a friendly face right as we pulled up and was led to our salesman for our appointment. Our salesman, Igor, was very kind and courteous. He listened and was attentive to our wants and needs for what we were looking for in a new vehicle. We went there to test drive a Mercedes-Benz, but ended up leaving with a Subaru instead. We were hooked on the Subaru as soon as we sat in the vehicle. The sales process took a lot less time, which was very nice; but it also helped that we talked to them over the phone to start the sale. We are happy customers. More

Muy buena atencion por parte de todo el equipo de trabajo .muy profesionales todos .los mejores .muy profesionales todos .los mejores More

I only take my car to Northa Tampa Subaru because of Brandon Napier!!!! He is really amazing! Brandon Napier!!!! He is really amazing! More

Brandon treated me like I was stupid Told me I didn’t and couldn’t have the problem I was having Yet it’s listed as a known intermittent problem Also complained right when I met him how people pissed him off couldn’t have the problem I was having Yet it’s listed as a known intermittent problem Also complained right when I met him how people pissed him off all coming in after Hurricane Milton Var was not fixed just gave me $4000 dollars of unrelated fixes Two Subarus both went to xxxx at 60,000 I’d never step foot in this dealership again let alone buy a Subaru Unprofessional Rude and not helpful If I or my wife does you will pay More