Subaru of Melbourne

Phillip was great thru the entire process of purchasing our 2021 Crosstreck. His follow up was sincerely appreciated. our 2021 Crosstreck. His follow up was sincerely appreciated. More

Kbb/nada/car max is $24,000-$27,000 for my trade and this dealer tried to offer $21,000. I tried to work numbers and be reasonable but they where not at all gonna move up from there crazy low ball offer of $ dealer tried to offer $21,000. I tried to work numbers and be reasonable but they where not at all gonna move up from there crazy low ball offer of $21,000, keep in mind I have literally no damage on my vehicle. Stay away from this dealer unless you want to get screwed. They will not offer a good price and do not want to price fair. Worst dealer in this area. More

Is it commonplace for all Ritchey Autos dealers to value the lives of their customers so little that $3,500 in repairs are necessary on a vehicle just hours after leaving one of your service facilities or i the lives of their customers so little that $3,500 in repairs are necessary on a vehicle just hours after leaving one of your service facilities or is it just Melbourne? More

The service representative Shannon went above and beyond to treat me like family. The prices were very reasonable and the staff was very accommodating considering I was worried about COVID. The store was cl to treat me like family. The prices were very reasonable and the staff was very accommodating considering I was worried about COVID. The store was clean and there were free snacks and drinks. More

My experience with service on this visit was very satisfactory. They corrected the issue and got my on my way within an hour. The waiting room atmosphere was suitable for the Covid 19 precautions n satisfactory. They corrected the issue and got my on my way within an hour. The waiting room atmosphere was suitable for the Covid 19 precautions needed. More

Their expertise on the car ... extra friendliness... making sure everything we wanted was in our deal... their professionalism n knowledge of the Subaru eased us into our purchase making sure everything we wanted was in our deal... their professionalism n knowledge of the Subaru eased us into our purchase More

I have been coming to this dealership for more than 25 years, when it was a Saturn facility. I now own a Subaru, which I love and the prime reason I bought one was because of the excellent service departm years, when it was a Saturn facility. I now own a Subaru, which I love and the prime reason I bought one was because of the excellent service department. Howard Hogle and staff are the best. More

Excellent experience from initial contact to purchase Sales staff (Karl and Andrew) were extremely easy to deal with and no high pressure sales tactics were used which we did encounter at other dealership Sales staff (Karl and Andrew) were extremely easy to deal with and no high pressure sales tactics were used which we did encounter at other dealerships. First visit was to just kick some tires to see what was available compared to other brands. We arrived at closing time but Karl stayed with us for quite a while to answer questions, show us around and explain the brand a bit. Second visit was to take a test drive of a vehicle we liked and this was a true test drive, not just a drive around the block. Third visit was to purchase the vehicle. During each visit all of the staff were very friendly and even when we went into finance with Rene there was no pressure whatsoever and everything was explained clearly and all the questions we had were answered. Overall, this was a far better experience than we expected based upon past and recent interactions with other dealers. More