Subaru of Melbourne

The car was clearly never looked at much less cleaned prior to putting it out for sale. Even the most basic cleaning was not done. Example: French fries and trash in the trunk, what was not in the trun prior to putting it out for sale. Even the most basic cleaning was not done. Example: French fries and trash in the trunk, what was not in the trunk was the temporary spare nor the cover. The car left me stranded within 2 days of taking delivery. Dead in the universal parking lot. The positive terminal had been over tightened breaking it. The positive battery connection room was sitting loose. Something a shop would have seen if they ever opened the hood. I advised the Tpm light was on prior to delivery. I was told they added air and I “just needed to drive it”. The Tom light is still on. All in all I like the car. The dealership is either willfully ignorant or deliberately doing as little as possible. Unfortunate because aside from the issues with the dealer I would be very satisfied. My salesperson was fine, he was relaying what he was told. More

Always courteous. Work completed time efficient. Thorough explanations. Instill complete confidence. Never try to oversell (services I don’t need). Work completed time efficient. Thorough explanations. Instill complete confidence. Never try to oversell (services I don’t need). More

My husband and I were looking for a new car. Neither of us had ever owned a Volvo. We stopped by the lot and instantly liked the vehicle. We were created by a member of the sales team who was ve Neither of us had ever owned a Volvo. We stopped by the lot and instantly liked the vehicle. We were created by a member of the sales team who was very knowledgeable and was able to answer all our questions. While starting to work on the deal we were created by the owner of the dealership! We told them the amount we wanted to be at and they worked with us until we got there! We have never had such a seamless car buying experience! I would recommend this dealership to anyone in the market for a new car! More

Subaru of Melbourne has always done a good job with service appointments both with their work and the timing of it. service appointments both with their work and the timing of it. More

This dealership was pretty good. Worked with Paul and we’ve purchased 2 vehicles from here. If ever purchasing from here ask for Paul he’s the man to go to. Worked with Paul and we’ve purchased 2 vehicles from here. If ever purchasing from here ask for Paul he’s the man to go to. More

This dealership made things as stressless as possible. .Our salesperson, Steven, listened to us, never pressured us, was available for questions when we called, and the entire process was seamless... He .Our salesperson, Steven, listened to us, never pressured us, was available for questions when we called, and the entire process was seamless... He was able to locate the exact vehicle I wanted..and I love it.. My Subaru Crosstrek has everything I wanted... More

Dominic was prompt courteous efficient and polite. Service was great fast and priced just right Service was great fast and priced just right More

Great customer service from the time you pull up to check in, until the time you leave. Everyone is kind and efficient! in, until the time you leave. Everyone is kind and efficient! More

It took two hours to identify the problem. I had to find the service manager to get checked out so I could make my next appointment. I had reminded him twice of my time line. He did not seam c I had to find the service manager to get checked out so I could make my next appointment. I had reminded him twice of my time line. He did not seam concerned at all. Now I have to take it back to have the actual repair done. This monitor and nav and all has been our only problem with the car. They did a factory multi point inspection which was done a couple months ago. More

I purchased my Subaru from the Melbourne dealership and have always been extremely satisfied. My last visit, they thoroughly cleaned my car and it looked incredible. I have always felt very well taken care have always been extremely satisfied. My last visit, they thoroughly cleaned my car and it looked incredible. I have always felt very well taken care. More