Subaru of Daytona

Parts/service I ordered a part for my car 4 weeks ago. After ordering the parts I was told it should take about a week to get to me. I waited a few extra days after I ordered a part for my car 4 weeks ago. After ordering the parts I was told it should take about a week to get to me. I waited a few extra days after the expected delivery and waited to see how long it would take. After four weeks I figured it was long enough. I called to find out where they were and was told they have been sitting on the special orders shelf for three weeks because they had two addresses for me. So instead of calling me to find out what address to send them to (of which I clarified what address to send it to when I ordered the part), they stared at it on their shelf and waited for me to call three weeks later. Had bad experiences with them in the past as well for actual service. Lost my business for good. More

I bought a used 2006 Mercury low miles The car I bought is a 2006 Mercury Grand Marquis. A bit on the high side considering the age but should have been the car I wanted for long trips. On The car I bought is a 2006 Mercury Grand Marquis. A bit on the high side considering the age but should have been the car I wanted for long trips. On the way home the seat belt chimes started and there was a light for the air bag not showing . Talked to Gene about it and we finally agreed that i would take the car to my local Ford dealer. I was told they would do a circuit trace then a couple days later Ford fixed the problems for over $800. there was some grumbling about the price but the dealer finally sent me a check for half the amount I paid. They finally made good on our agreement. gene played a part in this that helped me a lot. More

Fast friedly service from Gene McMahon My wife and I stopped by the sales event in Palm Coast Fl. I said what we were interested in, and the salesman Gene pulled around while we were still My wife and I stopped by the sales event in Palm Coast Fl. I said what we were interested in, and the salesman Gene pulled around while we were still looking at other vehichles, in the cleanest used suv I've ever seen. Super low miles. Gene not only brought to us the type of vehicle we requested!!!!,,, but His loan manager slashed prices like they had a 2 edge sword!!! I left with the vehicle my wife wanted in just a few hrs!!!!! Incredible service!!!!! These folks made my wife happy!!!! And what We all know as Men,,,,,HAPPY WIFE,HAPPY LIFE!!!!!!! Thank you Gene McMahon and The Ritchey caddilac, buick, gmc, subaru Team. Nice guys, fast quality service. More

Professional and hospitable!!!! My Daughter Grace and my wife had been looking at cars for several days and had narrowed it down to about 4 cars. That's when Dee (my wife) asked if My Daughter Grace and my wife had been looking at cars for several days and had narrowed it down to about 4 cars. That's when Dee (my wife) asked if I could go with Grace to find the "best" car for her years ahead in high school and college. We got a late start on Saturday and went to several dealerships at the Auto Mall. We arrived at the dealer that had the car that my daughter liked to most around 10 minutes past their closing time. We were happy to see that the salesperson that my wife and Grace had spoken with and driven the vehicle with the day before was still on on the sales room floor. She seemed in a big hurry and asked if we could come back the next day. We were wondering if our deodorant had worn off, because we didn't feel welcome. Grace and I decided to drive over to Nova Road and check out the dealerships there. We browsed several lots and when we stopped at the Ritchey used car lot, found that they were closing as well. We were greeted with a great big smile from Gene McMahon, who immediately made us feel at home even though they were closing. He walked us thru the entire lot like he had all the time in the world. He told us about his daughter and his family and inquired into our family. He listened to what Grace wanted in a car. He is very personable and very knowledgeable about the various automobiles that we inquired about. All of a sudden in front of us was "The One". We set a time to come back the next day to test drive the vehicle. When we arrived, Gene had the license plate and keys in hand like he had been waiting all day for us to arrive. We drove it and loved it. For Grace it was the perfect fit. I discovered the Subaru Legacy is one of the safest cars in the world. So you can imagine how happy I was that Grace wanted "The One" over the other less safe models that we had looked at. We felt in very good hands thru the entire buying process and found it to be handled very professionally. Once we agreed upon a price, Peter handled the paperwork and was very professional and informative on the various warranty options available to us to add value to the car in the years ahead. By the time we finished our business with Peter, Gene had the car detailed and cleaned up so we could drive it home. What a great experience that we had in finding and working with Gene McMahan! He is a valuable representative of the Ritchey team and is a goodwill ambassador. Thank Gene, you made buying a car a pleasure. David Remey More

Equinox Gene and Pete were very helpful throughout the buying process. we did not feel any pressure on buying the vehicle, we just had to make the decision to Gene and Pete were very helpful throughout the buying process. we did not feel any pressure on buying the vehicle, we just had to make the decision to purchase it. More

low pressure sales, great service Love this place. Bought my last car here, no high pressure selling, great service after the sale, whether it’s routine maintenance or otherwise. Hav Love this place. Bought my last car here, no high pressure selling, great service after the sale, whether it’s routine maintenance or otherwise. Have referred many friends here, and now looking for my next car. No question where I’m going to get it! More

Great Customer Service Spoke to Bruce P. Looking for a truck and in a few days he found something more than I was looking for and for a better deal i was expecting. I flew d Spoke to Bruce P. Looking for a truck and in a few days he found something more than I was looking for and for a better deal i was expecting. I flew down from New York and when I made me felt welcome and gotten all my truck ready for me to hit the road. More

Repeat Customer We have purchased multiple Subaru's from Subaru of Daytona. Excellent experience every time. Wouldn't consider going anywhere else. On every occasi We have purchased multiple Subaru's from Subaru of Daytona. Excellent experience every time. Wouldn't consider going anywhere else. On every occasion, sales and finance provided outstanding service. More

Best Customer Service in town The staff at SUBARU of Daytona is fabulous. They really go above and beyond. Not only do they have quality vehicles for competitive prices but the ser The staff at SUBARU of Daytona is fabulous. They really go above and beyond. Not only do they have quality vehicles for competitive prices but the service that you receive is 2nd to none. Thank you SUBARU of Daytona!!! More

Buying Experience Had to get a car for our son. Joan was on top of things. Found a great safe and reliable car for our son to take back to college. She listened to wh Had to get a car for our son. Joan was on top of things. Found a great safe and reliable car for our son to take back to college. She listened to what we wanted and made things happen. More