Subaru World of Newton
Newton, NJ
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370 Reviews of Subaru World of Newton
No complaints. Everyone was great! Highly recommended! Roger Homer, Eric Pastva, and Les Evans were friendly and helpful. We didn't feel pushed. They were very accommodating! Roger Homer, Eric Pastva, and Les Evans were friendly and helpful. We didn't feel pushed. They were very accommodating! More
I had no intention to buy a Subaru when we went for a test drive but Justine and Eric were so helpful I was sold right away. I test drive the Forster and I was very impress with the ride, it took the tur test drive but Justine and Eric were so helpful I was sold right away. I test drive the Forster and I was very impress with the ride, it took the turns smoothly, very good over potholes . I am extremely happy with my purchase. I highly recommend Subaru. I am a Subaru buyer for life. More
Purchasing a new car is sometimes stressful. We found Andrew to be honest, and not at all pushy. He tried to keep us within our budget. Each person we worked with as the transaction was being processed Andrew to be honest, and not at all pushy. He tried to keep us within our budget. Each person we worked with as the transaction was being processed, was courteous and efficient. It was an overall good experience for two people who don't go car shopping very often. We would recommend the dealership to our friends. More
SubaruWorld of Newton makes buying and servicing a car a "family" experience. Salesman, Steve Jimenez, and managers, I believe Gus (?) and financial manager (can't remember name) were helpful, professional, "family" experience. Salesman, Steve Jimenez, and managers, I believe Gus (?) and financial manager (can't remember name) were helpful, professional, and courteous. We began our purchase online with Jennifer Reilly (?) and she was terrific. Service was also great. Don't remember serviceman who helped us with Remote Start issues, but he was patient, professional, helpful and courteous. This is our third Subaru, and we're hooked. Love the car and the dealership, and they're only a short drive from my house. More
Steve Jimenez was helpful and attentive. He was easy to work with and made the purchasing process comfortable and seamless. Eric made the paperwork process not so painful and he was informative with all t work with and made the purchasing process comfortable and seamless. Eric made the paperwork process not so painful and he was informative with all the options. More
Frank, Chris and Les were all friendly, helpful and accommodating when I came to pick up my vehicle. They worked as a team and allotted me ample time to go over every aspect of the purchase. There h accommodating when I came to pick up my vehicle. They worked as a team and allotted me ample time to go over every aspect of the purchase. There had been a recall on the floor mats, and they were on back order, however, I really wanted the all weather mats and I offered to pay the up charge. They gave me the mats for no additional cost. At the time I ordered the car, early April, they were offering 1 year of oil changes (3 changes), but since I took delivery May 11th, that promotion was no longer being offered. I asked to be included in the oil change promotion since I ordered the vehicle in April and Chris Adams (Sales Manager) said he would see what he could do. I don't think I was home for an hour when Chris called and said he had set it up with the service department to include my car in the oil change promotion. These guys were great to work with; I felt they were very straightforward in the info they provided and were fair. This is not your typical dealership, they are looking to build relationships with their customers. I will definitely buy from them again and recommend you go talk to them. More
We purchased a Subaru Outback from Justine at Subaru We purchased a Subaru Outback from Justine at Subaru World of Newton in Newton, NJ. She was, by far, the best salesperson I have ever dealt with. Sh We purchased a Subaru Outback from Justine at Subaru World of Newton in Newton, NJ. She was, by far, the best salesperson I have ever dealt with. She was not only knowledgeable and has such a wonderful personality but when it came to negotiating the price she was amazing! The entire team was fantastic, and the experience was superior. I am extremely pleased with my new Subaru and the entire experience of purchasing it. More
I began my search for my new 2013 Subaru XV Crosstrek 5 speed online as many shoppers do. I found that in the state of NJ only about 3 dealers had ONE of these models in their incoming inventory. I locat speed online as many shoppers do. I found that in the state of NJ only about 3 dealers had ONE of these models in their incoming inventory. I located Subaru World of Newton through Subaru.com by searching dealer inventories. The bulk of my contact was with Mike Ventola (internet sales). Mike responded back quickly and thoroughly to all my questions about the availability and discountability of the vehicle. He was very direct and transparent in his answers and it was hugely appreciated, he never put up a smoke screen. We were even able to establish my trade in value by correspondence online and through including of photos and documentation of my trade. Once the purchase and trade values were established, Mike sent me, at my request, a detailed breakdown of any and all fees expected in the purchase. When the actual sale date came around Mike, Steve, and Les were all gentlemen throughout the purchase, the fees never wavered from their initial emailed breakdown, was exact to the penny. There was no high pressure, pushy sales tactics, just a simple transaction. Subaru was having shipping problems getting the vehicle to the dealership before the end of the month to qualify for the special financing, so the General Manager and Sales Manager stepped in, really got onto Subaru's regional about the delivery problem and within 30 minutes the car was going to arrive as scheduled. Subaru World of Newton really made this my easiest purchase of a vehicle ever! All of the hard work was done well in advance and everyone (from the Management to Salesman) stuck to their word and went above and beyond to make sure it happened on time. A true rarity in the car buying world. I'd recommend anyone purchasing a Subaru to check out Subaru World of Newton, I wasn't a local buyer to Newton, NJ, so if not for their great internet department I'd have had a hard time justifying the 4+ hour round trip to get my car. But their honesty and unwavering attitude to make their customers happy gave me the confidence to make the trip and I'm SO GLAD I DID. I got a great price on a great price from a super dealership. More
Buyer Beware, after you negotiate price of car review contract very closey and don't make the same mistake I did. After reviewing when I got home I saw ridiculous add-ons and fees that were never disclo contract very closey and don't make the same mistake I did. After reviewing when I got home I saw ridiculous add-ons and fees that were never disclosed or explained to me in advance. A total of $798 added on for things like $79 computer time, REALLY? Also $175 Clerical Expense, $195 Administrative Fee and $349 for Anti Theft Window Etching. This behavior is appolling. More
I never leave reviews but after the experience my wife and I had we felt it was the right thing to do. I've brought a lot of cars in the past but never had I ever had such a well knowledge and such a prof and I had we felt it was the right thing to do. I've brought a lot of cars in the past but never had I ever had such a well knowledge and such a professional salesmen such as Omar. He made us feel very comfortable spending our hard earn money with him. He worked out everything from the price to color we wanted , and trade in without the games that dealers play. I would be seeing omar in the next few months to buy another Subaru 5 stars to him and the dealership. More