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Subaru World of Newton

Newton, NJ

4.7
410 Reviews

84 Hampton House Rd

Newton, NJ

07860

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410 Reviews of Subaru World of Newton

May 17, 2025

Everyone is very friendly and helpful 🙂 especially Edgardo in service and Kyle in sales. Thanks More

by tbalardi3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle H
May 16, 2025

Edgardo in Service was Great! He was patient with my daughter and understood her concern. Our wait time was right on time with what he advised us. A++ Service Department! More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo in Service Department
May 06, 2025

Subaru World of Newton makes buying a new car easy. The service department is honest and prompt with service. The waiting area is comfortable and they ask you if you need a loaner car as soon as you wa More

by merridithc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Pankz
May 07, 2025 -

Subaru World of Newton responded

Merridith, we're delighted to hear that you had such a positive experience with us at Subaru World of Newton! Our team is committed to providing excellent service and making your visits as comfortable as possible. Thanks for the kind words! Ted Higgins - Service Manager - (973) 579-5000

May 05, 2025

We have used this dealership for 9 years. We were extremely satisfied with our salesman, Michael Fernandez. He was completely honest, compassionate, friendly , and eager to please us. We More

by Sue-Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Sanchez
May 05, 2025 -

Subaru World of Newton responded

Sue-Sue, thank you for your continued trust in Subaru World of Newton! We're delighted to hear that Michael provided such a positive experience and helped you find the perfect Forester. Enjoy every mile in your new 2025 Subaru Forester! Chris Dexter - General Manager - (973) 250-7815

May 05, 2025 -

Sue-Sue responded

Chris, We always are very pleased when you explained things to us. While we were waiting for our previous Subaru Forester to be serviced. Thank you. Sue-Sue

May 06, 2025 -

Sue-Sue responded

Orlando Sanchez was very friendly, knowledgeable, and thoughtful. Orlando had helped us in 2016 with our lease with for our 2016 Subaru Forester and again in 2019 when we refinanced it to buy it. He stayed late on 5/1/2025 to obtain the financial information we needed to lease our 2025 Subaru Forester m. Thank you, Orlando.

April 19, 2025

Knowledgeable and efficient. They treat customers with respect and a no pressure experience That goes for both the sales and service teams. Just a group of nice people, very u More

by jvee111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 21, 2025 -

Subaru World of Newton responded

We're delighted to hear that our team at Subaru World of Newton provided you with a respectful and pressure-free experience. Thank you for highlighting both our sales and service teams! Ted Higgins - Service Manager - (973) 579-5000

April 17, 2025

Marc ‘ his crew were great. Very professional & pleasant to work with. I will be back. More

by ajwryder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Scalara , Matt Frank
Apr 17, 2025 -

Subaru World of Newton responded

We couldn't ask for a better review of Subaru World of Newton. Thanks so much for giving Marc and the team a shout-out! Ted Higgins - Service Manager - (973) 579-5000

April 12, 2025

Marc at service desk is fantastic! !! Very happy with service and experience. Staff is extremely friendly and knowledgeable! More

by lynnmusilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc, Matt Frank
Apr 14, 2025 -

Subaru World of Newton responded

Lynn, we're delighted to hear that Marc and the team at Subaru World of Newton provided you with such a positive experience. Thanks for sharing your feedback! Ted Higgins - Service Manager - (973) 579-5000

April 10, 2025

Friendly, upbeat, helpful. Salesperson did not rush my decision and answered all questions. Salesperson was kind, receptive and willing to hear me out and offer suggestions and More

by Cathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Wilt, Orlando
Apr 10, 2025 -

Subaru World of Newton responded

Cathy, we're delighted to hear that our team at Subaru World of Newton provided such a supportive and informative experience. Thank you for sharing your positive feedback! Chris Dexter - General Manager - (973) 250-7815

April 10, 2025

Service dept. was excellent. Courteous and done within the expected timeframe. Positive feedback and video of car inspection More

by jerryandrewlavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo
Apr 10, 2025 -

Subaru World of Newton responded

Jerry, we're delighted to hear that our service department at Subaru World of Newton met your expectations! Thank you for the positive feedback and for choosing us. Ted Higgins - Service Manager - (973) 579-5000

April 09, 2025

worst experience ever! Was trading in my Impreza (that I bought there) and when I and when the salesman brought out the paper work he tried to charge me $999 for document More

by Cliff
Recommend Dealer
No
Employees Worked With
Mike Fernandez
Apr 16, 2025 -

Subaru World of Newton responded

Cliff, I'm sorry to hear about your experience with the fees during your trade-in process. We aim for transparency and value customer loyalty, so it's concerning to read this feedback. I'd like to discuss this further and see how we can address these concerns. Please feel free to reach out at your convenience. Thank you, Chris Dexter - General Manager - (973) 250-7815

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