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Subaru World of Newton

Newton, NJ

4.7
398 Reviews

84 Hampton House Rd

Newton, NJ

07860

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398 Reviews of Subaru World of Newton

March 30, 2025

It was a standard first oil change but when I asked about a problem with my dash and passenger door it became disappointing. When they gave me my vehicle, it appears they wiped the dash with a white paper t More

by No name
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar
Mar 31, 2025 -

Subaru World of Newton responded

It's disappointing to hear about your experience with the dash and passenger door. We strive for thorough service, so it's concerning that this was not addressed properly during your visit. Please reach out if you'd like us to assist you in resolving this issue. Thank you, Ted Higgins - Service Manager - (973) 579-5000

March 10, 2025

They find everything wrong and present the findings simply so that we can make what we can to fx it More

by pete.phillipson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Frank
Mar 10, 2025 -

Subaru World of Newton responded

Thank you for reviewing Subaru World of Newton! It was so kind of you to share your experience, Pete. -Ted Higgins - Service Manager - (973) 579-5000

March 02, 2025

Nice and knowledgable service advisors. Kept me informed of every step in the process, and received a video inspection of my car! Highly recommend! More

by Lorrik65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo
Mar 03, 2025 -

Subaru World of Newton responded

We're delighted to hear that our service advisors at Subaru World of Newton kept you well-informed and provided a thorough experience. Thank you for the recommendation! - Ted Higgins - Service Manager - (973) 579-5000

March 01, 2025

Edgar, in the Service Department, provided the most outstanding customer service we’ve ever experienced. Professional, efficient and incredibly responsive. More

by SandraD.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar in the Service Department
Mar 03, 2025 -

Subaru World of Newton responded

We're delighted to hear that Edgar delivered such exceptional service at Subaru World of Newton. Thank you for sharing your experience with us! Ted Higgins - Service Manager - (973) 579-5000

February 25, 2025

Great services. A+sales, service & finance. Marc in service kept me updated and was very helpful More

by Maa913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc -Service & Kyle -Sales
Feb 25, 2025 -

Subaru World of Newton responded

We really appreciate you taking the time to leave Subaru World of Newton this awesome review, thank you! Best, Ted Higgins - Service Manager - (973) 579-5000

February 25, 2025

The dealership is very professional and very informative. They let me know all the time exactly what’s going on and take the time to come out and explain things to me. They are absolutely wonderful. More

by Robud1152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Frank
Feb 26, 2025 -

Subaru World of Newton responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Subaru World of Newton kept you informed and provided a professional experience. We appreciate your support and look forward to serving you again in the future! Ted Higgins - Service Manager - (973) 579-5000

February 15, 2025

Greated warmly. Listened and understood problem. Treated with respect. Clarified all concerns. I will return. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Feb 17, 2025 -

Subaru World of Newton responded

We're delighted to hear that you had a positive experience at Subaru World of Newton! Our team is committed to providing respectful and attentive service. We look forward to welcoming you back in the future! Ted Higgins - Service Manager - (973) 579-5000

February 15, 2025

Had a wonderful experience I would recommend friends and family thank you for everything you have done for me. I really appreciate it. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Feb 17, 2025 -

Subaru World of Newton responded

We're delighted to hear you had a wonderful experience at Subaru World of Newton! Thank you for recommending us to your friends and family. We appreciate your support and are here if you need anything in the future! Ted Higgins - Service Manager - (973) 579-5000

February 13, 2025

Very friendly and easy to work with. They are very honest and always looking out for what’s best for you More

by tb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Feb 13, 2025 -

Subaru World of Newton responded

Thank you for sharing your experience with us at Subaru World of Newton! We're delighted to hear that our team provided friendly and honest service. We look forward to assisting you again in the future! Ted Higgins - Service Manager - (973) 579-5000

January 31, 2025

I found the sales rep to be very helpful and knowledgeable. My entire experience was very pleasant. I would highly recommend Subaru of Newton. More

by HC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Pankz
Feb 03, 2025 -

Subaru World of Newton responded

We're delighted to hear that our sales rep made your experience at Subaru World of Newton a pleasant one! Thank you for recommending us, and we look forward to serving you again in the future. Chris Dexter - General Manager - (973) 250-7815

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