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Subaru World of Newton

Newton, NJ

4.7
392 Reviews

84 Hampton House Rd

Newton, NJ

07860

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392 Reviews of Subaru World of Newton

December 28, 2024

Great dealership. Everyone there was friendly and helpful. Mike my salesman was excellent. He worked with me and got me the payments I needed. Dealership was clean and More

by Sensale.dennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 31, 2024 -

Subaru World of Newton responded

Thank you for the fantastic feedback! We're delighted to hear that Mike and our team at Subaru World of Newton provided a friendly and helpful experience. We appreciate your recommendation, enjoy your new car! Chris Dexter - General Manager - (973) 250-7815

December 24, 2024

Kind, wonderful timely, excellent service. Stopped in (on Christmas Eve) without an appt and they were wonderful!! More

by vrbeeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and Anthony
Dec 26, 2024 -

Subaru World of Newton responded

Thank you for sharing your experience with Subaru World of Newton! We're delighted to hear that our team provided excellent service. We appreciate your kind words and look forward to serving you again in the future! Best, Ted Higgins - Service Manager - (973) 579-5000

December 23, 2024

Edgardo was pleasant, quick, and efficient during my visit for a lease return that he assisted me with. He didn't try any gimmicks or question why I was turning it in, but was a genuine person and just More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgardo
Dec 26, 2024 -

Subaru World of Newton responded

Kevin, we're delighted to hear that Edgardo made your lease return experience smooth and hassle-free at Subaru World of Newton. We appreciate your feedback and look forward to welcoming you back in the future! -Ted Higgins - Service Manager - (973) 579-5000

December 21, 2024

I have never been treated as well at any other dealership as I have at Subaru World of Newton. The very best! More

by glennrlewis66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Desimone
Dec 23, 2024 -

Subaru World of Newton responded

Glenn, we're delighted to hear that you had such a positive experience at Subaru World of Newton! Thank you for the kind words and support. Ted Higgins - Service Manager - (973) 579-5000

December 18, 2024

Prompt, courteous service. Waiting area is comfortable. It is one of the best I've seen. Oil change was quick. I was texted a video of my car with the results of the multi-poin More

by Tranquilherb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Dec 19, 2024 -

Subaru World of Newton responded

Thank you for sharing your experience with us at Subaru World of Newton! We're delighted to hear that our prompt service and comfortable waiting area met your expectations. It's great to know the video update was a nice touch too. We look forward to serving you in the future!

December 16, 2024

David was professional, knowledgeable, courteous, and personable. Not pushy. He was willing to work with us to get a deal done. More

by tuck102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Dec 16, 2024 -

Subaru World of Newton responded

Thank you for sharing your experience! We're delighted to hear that David provided such professional and courteous service at Subaru World of Newton. We appreciate your feedback and hope you're enjoying the new ride! -Chris Dexter - General Manager - (973) 250-7815

December 13, 2024

Convenient location Very polite and attentive personnel Speedy service Comfortable and clean waiting room WiFi service to use while you wait More

by Masha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Frank
Dec 13, 2024 -

Subaru World of Newton responded

Thank you for highlighting the convenience and comfort of Subaru World of Newton! We're glad to hear our team provided attentive service and that you enjoyed the amenities. We appreciate your feedback!

December 08, 2024

Until I had my Subaru Outback, I never used a dealership to service a car, but the service dept. at Subaru World of Newton, is always there for me. Besides everyone being extremely friendly and efficient, t More

by Johnterrystark
Service Time
Recommend Dealer
Yes
Employees Worked With
Anthony, Samara
Dec 10, 2024 -

Subaru World of Newton responded

John, it's fantastic to hear that our service department at Subaru World of Newton has been able to accommodate your needs so efficiently and with such friendliness. We're glad you're happy with the care you've received for your Subaru Outback! Thanks for sharing this positive feedback. Ted Higgins - Service Manager - (973) 579-5000

December 07, 2024

Kyle Hunsicker gets my vote for Great Salesman -- he found the car I wanted and helped me arrive at a great deal! More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hunsicker
Dec 09, 2024 -

Subaru World of Newton responded

Carol, we're delighted to hear that Kyle helped you find the perfect car and a great deal at Subaru World of Newton! Thank you for sharing your experience with us. Enjoy your new ride! - Chris Dexter - General Manager - (973) 250-7815

December 07, 2024

I made a service appointment and when I arrived. they did have it on the books. Charged me a $199.00 diagnostic fee for my oil light. I was never told about this fee when I made the appointment. The More

by dgellergreen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Scalera
Dec 09, 2024 -

Subaru World of Newton responded

I'm sorry to hear about your experience. It sounds like there was a miscommunication regarding the diagnostic fee and follow-up service. We strive for transparency and timely communication, so I apologize if we fell short here. Please reach out directly so we can address these concerns further. Thank you, Ted Higgins - Service Manager - (973) 579-5000

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