Subaru World of Newton

Courtesy Staff Members and they provided a safe environment. Stephen Foley is one of the Service Managers who I request every time I visit Subaru Dealership environment. Stephen Foley is one of the Service Managers who I request every time I visit Subaru Dealership More

Everyone was friendly and helpful, quick and competent I may have to call you if I cannot get my mph display to work the way it did previously may have to call you if I cannot get my mph display to work the way it did previously More

Pleasant. Quick. Service. Informative. Reasonable price - service dept. Person at desk 9/15/20 very pleasant very helpful - first ime at Subaru service - very happy service dept. Person at desk 9/15/20 very pleasant very helpful - first ime at Subaru service - very happy More

I have to say my experience was awesome! Gary was helpful friendly and communicative. I was in and out very quickly. I especially enjoyed that I was able to be updated with text messages. Great job. friendly and communicative. I was in and out very quickly. I especially enjoyed that I was able to be updated with text messages. Great job. More

Excellent pleasant clean quick! Great job. Particularly fast today which was a real help given my schedule. I think the service is always top notch although a bit cheaper at other dealerships. fast today which was a real help given my schedule. I think the service is always top notch although a bit cheaper at other dealerships. More

My appointment was right on time and I was in and out of there within a half an hour the service was excellent I was very pleased there within a half an hour the service was excellent I was very pleased More

Subaru roadside assistance In November 2019 I bought a brand new Subaru Legacy from this dealership. In August 2020 I broke down and called for roadside assistance. first call w In November 2019 I bought a brand new Subaru Legacy from this dealership. In August 2020 I broke down and called for roadside assistance. first call was to the dealership who gave me the number I needed to contact which I immediately did. After being put on hold i called for transportation home. I then again tried to contact them from my home phone and put on hold for 47 minutes. While being on hold I called the dealership again and was referred to Steven in service. When I explained my frustration at being put on hold for so long and I needed them to do something for me. He very condensing said to me and said he could arrange for a tow but I would be charged--Is he nuts???. FINALLY someone at the roadside assistance answered and was finally pleasant Omega said that she would arrange for a tow (at NO cost to me). I can tell you I will NOT recommend anyone using this dealership. Unfortunately my car is currently there for service since I didn't know of another dealership to send it to. Oh yeah one other thing all dealership are supposed to send out a customer satisfaction survey from JD Powers. I have NEVER received on. Good thing for them. More

Friendly, positive quick The sales individual Kyle Hunsicker was very friendly, knew his Subaru products in great detail. Was quick to respond and take care of all our questio The sales individual Kyle Hunsicker was very friendly, knew his Subaru products in great detail. Was quick to respond and take care of all our questions and needs. I will recommend him and the dealership. More

Car had an issue that was covered under warranty. Gary in the service department was great- Had a very pleasant experience, will come for any future maintenance. the service department was great- Had a very pleasant experience, will come for any future maintenance. More

Super friendly employees, also super high pricing on repairs. My parts were just a fraction of the cost for repairs on my 2011 Outback. The rest was labor. Also the total bill was more than what I was repairs. My parts were just a fraction of the cost for repairs on my 2011 Outback. The rest was labor. Also the total bill was more than what I was quoted. More