Subaru Santa Monica

Great service for recall Andrew Sideris was quick, friendly, and efficient. He processed my car for two recalls, set me up with a loaner car, and had recommendations for my ne Andrew Sideris was quick, friendly, and efficient. He processed my car for two recalls, set me up with a loaner car, and had recommendations for my next visit. More

Ruben Granados was great! Ruben was great! I first met him when I started my oil consumption test last year. I was originally going to my Subaru Pacific where I bought my car f Ruben was great! I first met him when I started my oil consumption test last year. I was originally going to my Subaru Pacific where I bought my car for service. He was very helpful and passionate about his job. During the oil consumption test period, Ruben was my go-to service advisor. He explained everything clearly especially the process of what would happen during this oil consumption test period. I had my engine recently replaced and he coordinated the rental with ease and I had my car back within a week. I'll definitely be going back to Subaru Santa Monica for future car maintenance (and will ask for Ruben!) and future Subaru purchases. More

Great experience! I had a wonderful experience at Subaru Santa Monica. Natally Escalante was great, and worked with me to find my ideal car (not an easy task) at a grea I had a wonderful experience at Subaru Santa Monica. Natally Escalante was great, and worked with me to find my ideal car (not an easy task) at a great price. It was the best car buying experience I've ever had. Everyone I spoke to was helpful and pleasant. More

Ruben Granados was an excellent service provider. He was very knowledgeable, courteous, and respectful. He was also thoughtful, and considerate. I will always ask for him by name in the future. He was very knowledgeable, courteous, and respectful. He was also thoughtful, and considerate. I will always ask for him by name in the future. More

In and out; no fuss or muss Dwight Riley at Subaru of Santa Monica is a perfect example of quality service. He handles your issues with care and ensures you know everything occu Dwight Riley at Subaru of Santa Monica is a perfect example of quality service. He handles your issues with care and ensures you know everything occurring during maintenance. He'll have you in and out in minutes and the car ready for you the same day. On another note, the new Subaru of Santa Monica is clean, efficient, pretty, and a joy to visit. More

Excellent Service My second leased in one(1) year thank you Santa Monica Subaru most especially to Francesco Fregola My AAA sales agent and the rest of his crew EXCELLE My second leased in one(1) year thank you Santa Monica Subaru most especially to Francesco Fregola My AAA sales agent and the rest of his crew EXCELLENT 👌 ... More

My dealing with your wonderful people. I was there Saturday, and while several people helped me, and as always, they are all very dedicated to making the customer happy, and to feel good up I was there Saturday, and while several people helped me, and as always, they are all very dedicated to making the customer happy, and to feel good upon leaving the premises that they truly cared about you. The person with whom I mostly dealt was a gentleman named Mr. Dwight Riley. He went overboard to make sure I was happy. Every question I had, he answered to my satisfaction, and went around with me to make sure everything was done correctly as I got in my car to leave. You are very lucky to have an employee who is totally dedicated, and does not see his position as a JOB, but as a CAREER, where he will always represent your company with the utmost pride in making his ultimate goal to represent the company where a customer will leave feeling good, and that they have been treated like a king, and queen. You should clone Mr. Dwight Riley. I am grateful for all he did for me, over, and above the call of duty. I left knowing that I would recommend your organization to all my friends. I have two friends who have bought Subarus, because of my praises, not only to your dedications to the customer, but SUBARU, in my opinion, and of many, sells itself. My son bought one also in July. It is his baby, and treats it as such. I must add that both buying my car in the summer, and then my son's car, it was Sean Kent who, also, so dedicatedly, was wonderful to both of us. Oh, thank you for washing my car. I have a gorgeous white Subaru Outback, and my son bought the blue Crosstrek. Beautiful cars. Did you hear what "The Motorman" (syndicated radio program) said about The Subaru? He said you can put on a lift a Subaru, and any other car, look at how it is made, and that the Subaru is made like a Sherman Tank, and that it is the best car on the road. Victoria Rembeau Miko Mar Vista, CA More

Car service Great customer service. Professional employees. Car was ready at the time I was promised and they even washed my car. I got a call to let me know my c Great customer service. Professional employees. Car was ready at the time I was promised and they even washed my car. I got a call to let me know my car was ready for pick up. More

WRK STI shopping I arrived and saw a White WRK STI parked out front, This was a good sign, you see I was looking to purchase this very model. I went into the showroom I arrived and saw a White WRK STI parked out front, This was a good sign, you see I was looking to purchase this very model. I went into the showroom and met Seth Chadwick who owned the White WRK STI. We spoke about the car and he popped the hood to show me the modifications done to the car, Seth was extremely knowledgeable and pleasure to do business with. I wound up purchasing a WRK STI that day. I had been too other dealers inquiring and performing test drives however nothing compared to the experience at Subaru Santa Monica. Seth, you the man!!!!! More

Such as pleasure to be serviced in your new facility. I needed major work undertaken on my 2011 Outback (Premium), the first such work at 44,000 miles. My service representative was Ruben Granados, who I I needed major work undertaken on my 2011 Outback (Premium), the first such work at 44,000 miles. My service representative was Ruben Granados, who I cannot applaud more significantly for his attention to my needs. He gave me three option choices and succinctly explained their relative importance. I was more than impressed with his professional focus and technical advice. Thank you Ruben. Five Stars from me and I will continue to seek your advice in the future. More