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Subaru Santa Monica

Santa Monica, CA

3.7
336 Reviews

1229 Santa Monica Blvd

Santa Monica, CA

90404

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336 Reviews of Subaru Santa Monica

January 04, 2018

Easy Routine Maintenance I brought my Forester for scheduled maintenance on Jan. 3rd. I was helped by Andrew Sideris, who was most professional and courteous. I decided to w More

by Cynthia Block
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Sideris
Jan 05, 2018 -

Subaru Santa Monica responded

Thank you for your five star review Cynthia. We're glad we could get your service and wash done in a timely manner. Regards Subaru Santa Monica

January 03, 2018

Fabulous Experience Wonderful experience doing business with Eric Howard at Subaru Santa Monica. First car for my college age daughter and he was helpful, attentive, pat More

by Mwins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arjhan
Jan 04, 2018 -

Subaru Santa Monica responded

We're glad Eric was so helpful with your daughters car. That's precious cargo and Subaru's are a very safe vehicle, you made a great choice. Thanks for the five star rating. Regards Subaru Santa Monica

December 30, 2017

Service advisor went above and beyond Ruben Granados (service advisor) went above and beyond on my recent visit to Subura Santa Monica service. Not only did he provide helpful clear expla More

by Subaru25
Recommend Dealer
Yes
Employees Worked With
Ruben Granados
Jan 02, 2018 -

Subaru Santa Monica responded

We're glad Ruben went above and beyond on your recent visit. Thank you for your five star review. Regards Subaru Santa Monica

December 13, 2017

TREATMENT AT SANTA MONICA SUBARU MARTHA MACKER OF SANTA MONICA SUBARU IS TOP NOTCH---WAS A GREAT EXPERIENCE VERY PROFESSIONAL....HAVE NEVER BEEN DISAPPOINTED. I WOULD RECOMMEND SANTA More

by no
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARTHA MACKER
Dec 14, 2017 -

Subaru Santa Monica responded

Thank you for your continued business. We're overjoyed that Martha was professional with you. Thank you in advanced for your many recommendations. Regards Subaru Santa Monica

December 12, 2017

Their service center is top notch Bryan Neville in service couldn't have been more helpful in resolving an issue with my Bluetooth radio problem. The radio was cutting out and we could More

by badassone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Neville
Dec 14, 2017 -

Subaru Santa Monica responded

We're glad Bryan kept you updated on the arrival of your new radio unit. It's great knowing your radio works like a dream now. We appreciate your five star rating and look forward to earning more. Regards Subaru Santa Monica

December 08, 2017

Very friendly everything was very very good thank you Because of Sean Kent I bought a car She know a lot and explain me Everson Thank you Sean very much I and my friend will be back More

by Landa1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seam Kent Knowledgeable and wonderful person, James Hartzberg
Dec 11, 2017 -

Subaru Santa Monica responded

Thank your for your five star review! We appreciate your business and look forward to working with you in the future. Regards Subaru Santa Monica

December 08, 2017

frist service I bought my 2014 crosstrek in for service for a oil change and tire rotation. Inawan Soegono greeted me, he was very friendly, he went through the s More

by gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Inanwan Soegono
Dec 11, 2017 -

Subaru Santa Monica responded

We're glad Inawan snd the team were able to have you in and out in 1.5 hours. A promise is made to be kept right? We're glad we could get you that tank. Regards Subaru Santa Monica

December 01, 2017

Nothing but a great experience From the moment Irawan Soegono greeted me in the parking lot to the time I let with my car fixed, the experience managed to exceed my expectations at More

by 66zc18ZWGnjaLh&
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irawan Soegono
Dec 01, 2017 -

Subaru Santa Monica responded

Thank you for your five star review. We're glad Irawan provided top fligh service. Regards Subaru Santa Monica

November 29, 2017

My last experience changed my mind I have not been a big fan of this service department, each time I've been given a different person (they seem to have a large change of staff), which More

by MARILYN LINDSAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irawan Soegono
Nov 30, 2017 -

Subaru Santa Monica responded

Marilyn thank you for your five star review. We hear your concerns and assure you we are working towards a remedy. Thank you for allowing us to continue to earn your business. Regards Subaru Santa Monica

November 28, 2017

Warm, friendly, informed staff. Patrick McCoy was my knowledgeable, attentive and patient salesperson. He certainly deserves a very high rating; so does the rest of the staff particu More

by frantic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick McCoy, Anthony, and the manager, a former basketball player.
Nov 29, 2017 -

Subaru Santa Monica responded

Thank you for your review. We're glad Patrick was attentive and patient. We're glad our staff was noteworthy. We look forward to working with you again. Regards Subaru Santa Monica

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