Subaru Santa Monica

Optimal experience Edgar Medina provided excellent customer service, the whole process was straightforward and easy. No pushiness and no scam tactics like some other dea Edgar Medina provided excellent customer service, the whole process was straightforward and easy. No pushiness and no scam tactics like some other dealers. Definitely recommended More

Got a new Crosstrek My 1999 legacy outback died so I needed a new car. Went to check out the new Subarus at Santa Monica Subaru. Vance Walden helped us, very nice, no hig My 1999 legacy outback died so I needed a new car. Went to check out the new Subarus at Santa Monica Subaru. Vance Walden helped us, very nice, no high pressure. He kept in touch for a month while I was travelling everytime one came in, and I finally was in town when he called. So now I have my new car! More

Great Buying Experience with Vance Walden We have purchased a Subaru Outback and we had such a wonderful buying experience with Vance Walden. Absolutely no pressure and he was very knowledgeab We have purchased a Subaru Outback and we had such a wonderful buying experience with Vance Walden. Absolutely no pressure and he was very knowledgeable and straight forward. We changed colors mid-stream and he found the car we wanted. Now we have a great car and some great friends at Subaru Santa Monica. thanks Vance, Bill B More

Elin Buskhe Product Consultant My wife and I recently purchased a 2016 Subaru Legacy from Subaru Santa Monica and we were extremely pleased with our buying experience. Our Product C My wife and I recently purchased a 2016 Subaru Legacy from Subaru Santa Monica and we were extremely pleased with our buying experience. Our Product Consultant was Elin Buskhe and she was awesome!!! Elin's communication with us throughout the process was excellent and she went out of her way to make our buying experience a great one. I cannot say enough about how well my wife and I were treated, how smoothly the process went, and the absolute excellent overall service that we received from her. We had a remarkable experience from start to finish at Subaru Santa Monica. The Product Consultant who helped us, Elin Buskhe, was exceedingly pleasant and cordial from the first interaction with her. We walked onto the show room but never said that we were looking to buy a new car were just "shopping around." Even with no guarantee of a sale, Elin stuck with us as we looked at different models of Subaru's with different options. She never once pressured us to buy anything and was very experienced about our choice of the Legacy 2.5i limited model and features. Elin communication with us throughout the process was excellent and she went out of her way to make our buying experience a great one. She demonstrated in depth knowledge of the vehicle itself, the manufacturer, and Subaru's history. Buying a car can be frustrating at times, but working with the right people makes the process more pleasant. Having been fortunate enough to have Elin who is very knowledgeable guide us through the process was what made our experience great enough to recommend her in particular and Subaru Santa Monica to others. Financial Manger Iryna Gilbert was great to work with as well. Elin Buskhe spent a lot of time working to make sure we knew and understood all the features, systems, apps, and various buttons of the car before driving it off the lot and that we were happy with everything. She was genuinely concern that we were totally satisfied with the car and service. Elin, in my humble opinion, exemplify what a true sincere salesperson/consultant specialist should be. She is a role model extraordinaire!!! More

Elin Exceeded our Expectations! Having walked out of numerous high pressure sales environments, Subaru Santa Monica was refreshingly different. Elin was friendly, informative and ver Having walked out of numerous high pressure sales environments, Subaru Santa Monica was refreshingly different. Elin was friendly, informative and very flexible with our tight time schedule. From our first visit, to the follow up call to see if we had any questions about our new Crosstrek, Elin continually exceeded our expectations! And Frank was equally pleasant and accommodating. Our best car buying experience in 30 years!!!! More

Happy Customer I had a great experience with Elin at Subaru Santa Monica. She was kind, helpful, responsive and knowledgeable. She was vastly different from the pr I had a great experience with Elin at Subaru Santa Monica. She was kind, helpful, responsive and knowledgeable. She was vastly different from the previous experience I had at this dealership and I'm glad to see the dealership has improved so drastically. More

My New RED Suburu Outback! I could not be any happier with my new car and with my experience at Suburu Santa Monica. They are the BEST! Easy experience, not at all like I thou I could not be any happier with my new car and with my experience at Suburu Santa Monica. They are the BEST! Easy experience, not at all like I thought it would be. I highly recommend them! More

Satisfied Customer We had such a wonderful experience with Elin at Subaru Santa Monica. She was exceedingly kind, helpful, informative and efficient, making the process We had such a wonderful experience with Elin at Subaru Santa Monica. She was exceedingly kind, helpful, informative and efficient, making the process as easy and pleasant as possible. Her lovely personality and professional attitude put us at ease from the moment we arrived, and at no point did we feel pressured as is so often the case at car dealerships. Elin went out of her way to accommodate us, patiently answered all of our questions, and we can't recommend her highly enough. More

Service department Everyone should know what great service person Rob Mochizuki is. From the first minute we walked into the service department Rob was very professiona Everyone should know what great service person Rob Mochizuki is. From the first minute we walked into the service department Rob was very professional with every detail and assured us he would follow through. A great guy. Thank you Rob More

Great car buying experience Vance Walden was the best car salesman I've ever dealt with. No pressure, super helpful, and very informative. He put in the time to get me the car I Vance Walden was the best car salesman I've ever dealt with. No pressure, super helpful, and very informative. He put in the time to get me the car I wanted. And I love the car! More