Subaru Pacific

Great experience in a relaxed environment Subaru Pacific provided me with an excellent environment and is filled with incredibly helpful and informative employees. I worked with Carlo Lavarell Subaru Pacific provided me with an excellent environment and is filled with incredibly helpful and informative employees. I worked with Carlo Lavarello and he provided me with not only a stellar deal but a slew of information about the vehicles and their finance options. He really knows his stuff and goes about the sales process in a very relaxed and respectful way. Not once did I feel pressured into buying, which is a rarity in these situations. Subaru Pacific was very accommodating, it truly stands out from some of the other Subaru dealerships I've dealt with. More

Awesome service Thank you to Erick Rodas and staff at Subaru Pacific. Erick eased my worries about making sure my Outback was fit for a 3,000 mile trip and at no cha Thank you to Erick Rodas and staff at Subaru Pacific. Erick eased my worries about making sure my Outback was fit for a 3,000 mile trip and at no charge! Subaru Pacific's new facility is very nice with a great little area for the kids as well as a nice area to have a cup of coffee or tea while you wait for your Subaru to be serviced. Thanks again Subaru Pacific for such great service! More

New WRX purchase I recently purchased a new 2018 Subaru WRX from Subaru Pacific through the Costco Auto Purchasing program. The experience was extremely positive and t I recently purchased a new 2018 Subaru WRX from Subaru Pacific through the Costco Auto Purchasing program. The experience was extremely positive and the sales associate we worked with Eleni Perry made the process easier than I thought possible. Highly recommended all around. More

Purchasing a new car went to buy a used car and James Miller was great working with us to get a new car within our budget love the car and he even made sure the date and went to buy a used car and James Miller was great working with us to get a new car within our budget love the car and he even made sure the date and time was set up along with setting up my phone with the. The whole process was done professionally and a very pleasant experience More

Service I'd like to thank Erick Rodas in the service department for handling our car quickly & efficiently. With no appointment we were well taken care of. Th I'd like to thank Erick Rodas in the service department for handling our car quickly & efficiently. With no appointment we were well taken care of. The new dealership is spacest & clean & everyone is vert attentive It was a pleasure to go there. More

Fantastic Service Department Luis Hernandez was courteous and friendly and fully explained my first service on my new Subaru Outback. I waited in the comfortable service waitin Luis Hernandez was courteous and friendly and fully explained my first service on my new Subaru Outback. I waited in the comfortable service waiting room, and my car was completely serviced and ready to go right on time. The complimentary car wash was wonderful, AND my lost driver's license was found someplace in my car ! That was an unexpected surprise! SUBARU and LUIS are great ! More

Straight to the point Great dealership. Great staff. Actually feels more like a large family here. Eleni Perry helped us from the start. She works in internet sales. We Great dealership. Great staff. Actually feels more like a large family here. Eleni Perry helped us from the start. She works in internet sales. We shopped around for awhile going "back n forth" with other dealers trying to pinch every penny from us. I did my research and felt I came to a conclusion on what was a fair price for a new outback. In a matter of less than 5 emails we had a deal. Other dealerships were way more difficult and seemed unwilling to negotiate. I definitely recommend these guys/girls. No pressure and willing to make a deal where both parties are happy. More

Buying Experience I recently leased Subaru from Pacific Subaru. Luis Hernandez was great in explaining Buying vs Leasing benefits. Also, made the process very hassle fr I recently leased Subaru from Pacific Subaru. Luis Hernandez was great in explaining Buying vs Leasing benefits. Also, made the process very hassle free. Extremely satisfied with the service. More

Buying Thule accessories from Subaru Pacific I bought a Thule roof rack from Subaru Pacific and I wanted to upgrade to the locking mechanism one, so I called the number listed on my order acknowl I bought a Thule roof rack from Subaru Pacific and I wanted to upgrade to the locking mechanism one, so I called the number listed on my order acknowledgement and the call was transfer to Subaru Pacific my dealership, the man on the other side of the phone was NOT courteous, helpful nor accommodating, he basically said they would not accept the exchange since I have taken out of the box for install. I asked about a better version with a locking mechanism and he simply said that if someone wants to steal something they would and there was no way around it....interesting....I asked : why they have locking version then? Regardless, I didn't want to continue a discussion with him so I decided to just call Thule directly, they were soooo helpful and I ended up buying (3) additional parts from them directly (via Amazon) they transaction was flawless and I already received my parts.... Forget Subaru Pacific, I will go directly to Thule from now on!!! and you should do the same... More

Great service Let me first start off by saying Jim Nielsen made my experience at subaru extremely easy and friendly. I am always weary of dealerships with the pres Let me first start off by saying Jim Nielsen made my experience at subaru extremely easy and friendly. I am always weary of dealerships with the pressure to buy buy buy but Jim made everything transparent with no hidden agenda. From start to finish, he made sure I was comfortable and confident with my new purchase of a 2017 Outback premium. I will definitely refer my friends and colleagues to Jim as it was one of THEE best experiences I have had at a dealership! Thanks guys More