Subaru Pacific
Hawthorne, CA
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308 Reviews of Subaru Pacific
Beautiful dealership and a wonderful experience Walked into this location a couple weeks back and was pleased by both the selection and the ability to look around freely. After browsing multiple loc Walked into this location a couple weeks back and was pleased by both the selection and the ability to look around freely. After browsing multiple locations we decided on this one in particular due to the prices as well as the friendly staff that went out of their way to make sure we picked the car that best fit us. Considering that I didn't know exactly what I was looking for walking in, I was thankful to have Greg Tucker walking me through the entire process! It was very laid back and didn't take nearly as long as expected. More
Employees are customer service oriented! Had my first maintenance service on my new car and Erick Rodas was the one who took care of it. Friendly and informative, he went over what was done a Had my first maintenance service on my new car and Erick Rodas was the one who took care of it. Friendly and informative, he went over what was done and I asked about the new location. He described how great it serve all the needs of the service people and I had to compliment the new location myself. Everyone one I've dealt with from Jim Nielsen in Sales, the Finance dept and now Service, all have been professional and took the time to answer all questions and explain away any confusion. Great team/crew1 More
Great Customer Service! Greg Tucker provided outstanding customer service and answered all of my questions. Had a great experience and highly recommend this dealership and sa Greg Tucker provided outstanding customer service and answered all of my questions. Had a great experience and highly recommend this dealership and salesman to anyone interested in purchasing a car! More
Great Experience I had a leak in my differential. I visited Subaru Pacific because I had visited them before with good service. Mr. Robert Canche who had handled my p I had a leak in my differential. I visited Subaru Pacific because I had visited them before with good service. Mr. Robert Canche who had handled my previous service requirements, took care of all the necessary things including a rental car, explaining all the repair needs, expected time of completion, approximate cost etc. I was made to feel comfortable about the impending repair work. The facility is neat, clean, with complementary coffee etc. Sufficient space to sit and relax. I would recommend Subaru Pacific for all car needs without hesitation. More
very satisfied I was helped by Robert Canche , this was the second time working with him , he was very helpful to let me know when my car was ready and what was wron I was helped by Robert Canche , this was the second time working with him , he was very helpful to let me know when my car was ready and what was wrong , he also helped me out with my Bluetooth problem before I left . he is an excellent worker . More
Tom Dessaint, the salesman extraordinaire I had to move my daughter from Michigan to SOCAL, and she needed a car. She wanted a Crosstrack, and I sent a cold call email request to Subaru Pacif I had to move my daughter from Michigan to SOCAL, and she needed a car. She wanted a Crosstrack, and I sent a cold call email request to Subaru Pacific. Tom Dessaint got a hold of me right away and made the deal happen. He was flexible when our needs changed and was there every step of the way during closing. Tom is awesome! Also want to mention the finance guy, Paul Skinner. Paul made the usually difficult task of financing a breeze. This dealership has really got their act together. Thanks for the great job and great deal! More
Amy Demor & Robert Canche I was helped at the Subaru Pacific dealership by both Amy Demor and Robert Canche; they were both great and professional and the experience was positi I was helped at the Subaru Pacific dealership by both Amy Demor and Robert Canche; they were both great and professional and the experience was positive. Super happy in my 2017 Outback :) More
Got the unexpected I went in with question, already knew what I wanted. My credit wasn't so great so I didn't expect getting a car that day. Anyways, I had a goal and I I went in with question, already knew what I wanted. My credit wasn't so great so I didn't expect getting a car that day. Anyways, I had a goal and I was able to achieve. My main goal was to reduce payment but drive a more expensive car. Negotiating wasn't hard this time around as is was my second time purchasing a Subaru from pacific. I got a better deal than when my credit was in better shape. I will definitely buy again. As for the dealer overall, they are very friendly and their parts and service department is really good. More
Smooth as expected Abel Juarez helped me this time - simple scheduled maintenance visit was a stress-free part of my day. Abel was friendly and efficient, and helped me Abel Juarez helped me this time - simple scheduled maintenance visit was a stress-free part of my day. Abel was friendly and efficient, and helped me look on line for a way to mount my phone so I can see maps and remain legal re new CA "no touch" law. More
Jim Nielsen was awesome. Friendly, knowledgeable, no xxxxxxxx. Highly recommend you ask for him. That's pretty much all I have to say, but this web site requires 25 words mini Friendly, knowledgeable, no xxxxxxxx. Highly recommend you ask for him. That's pretty much all I have to say, but this web site requires 25 words minimum. I'm at 31. :) More