Subaru Pacific

Amy Demor was an excellent sales person, and a lovely person Subaru Pacific had exactly the car I wanted in stock. Everyone was so easy to talk to and very professional. My sales person, Amy took care of every Subaru Pacific had exactly the car I wanted in stock. Everyone was so easy to talk to and very professional. My sales person, Amy took care of everything. More

A VERY Satisfied Customer. Jeff Sollee Was Awesome. I purchased a BRZ at this dealership. Top to bottom, it was an excellent experience. Jeff Sollee was my sales guy and he was amazing. His friendliness I purchased a BRZ at this dealership. Top to bottom, it was an excellent experience. Jeff Sollee was my sales guy and he was amazing. His friendliness and no pressure attitude made making my purchase decisions easier to make. His product knowledge was also commendable, as not all sales people actually know their product. Harvey took care of me in financing. He's truly "a car guy" and makes sitting in the financing office,not your typical experience. He was awesome. Before I left Justin took time to show me all the features of the car. It felt like a concierge experience. More

Tony Cervantes excellent service writer Very short wait to get the service write-up done, which was for the 18K, plus a tire issue. Car was ready at the time Tony promised. Tire had to be re Very short wait to get the service write-up done, which was for the 18K, plus a tire issue. Car was ready at the time Tony promised. Tire had to be replaced and Tony got a good price on it for me. He is knowledgeable and helpful and is a nice guy on top of that. Facilities are beautiful and state-of-the-art, hoever, it's now almost an hour's drive instead of the 20-minute drive to their old location. More

Seamless and Quality Service Third visit to this location for general auto service. The Subie Service team consistently continues to provide super friendly and top service. They Third visit to this location for general auto service. The Subie Service team consistently continues to provide super friendly and top service. They are fast and always deliver a super clean Subie when they are done. More

Jim Nielsen in sales was patient and very helpful. This is a very friendly dealership with lots of inventory which made my decision to purchase a new Outback an easy one. The finance dept (Marvin) was This is a very friendly dealership with lots of inventory which made my decision to purchase a new Outback an easy one. The finance dept (Marvin) was very good at explaining the options and terms, and the experience was a pleasant one. Justin spent quite a bit of time showing me all the tech in the car and that was extremely helpful in understanding all the features the car has. All in all - a great dealership to buy from. More

Service Appointment Luis Hernandez was great!! I was running late for my appointment, but he was still smiling and very kind and helpful. Got me out of there in just an h Luis Hernandez was great!! I was running late for my appointment, but he was still smiling and very kind and helpful. Got me out of there in just an hour and even took the time to explain to me in detail what work was performed, when I should return for my next service, and what will need to be done next time. Subaru Pacific is very lucky to have Luis on their team! More

Tire replacement with alignment Ben Edens handled my job from initial phone contact to completion of service. He was receptive, friendly, patient and efficient. He Closed out the j Ben Edens handled my job from initial phone contact to completion of service. He was receptive, friendly, patient and efficient. He Closed out the job without rushing off or attending other customers. It was a start to finish relationship. He seemed well informed about tires and alignment, focusing on the particulars of my job. I will seek him out when I come in for my 30,000 service. More

exceptional customer service My wife and I recently purchased a Subaru from Pacific Subaru in Hawthorne and I must say that buying a car there was an awesome experience. James Mil My wife and I recently purchased a Subaru from Pacific Subaru in Hawthorne and I must say that buying a car there was an awesome experience. James Miller went about and beyond in providing us with a exceptional customer service. We would definitely recommend him to anyone looking for a Subaru. More

Ask for Carlo Lavarello A friend referred me to Carlo Lavarello when I mentioned that I was going to get a new Subaru. I researched online for a couple weeks before and didn' A friend referred me to Carlo Lavarello when I mentioned that I was going to get a new Subaru. I researched online for a couple weeks before and didn't find any other dealers with better inventory, deals, or ratings so I was glad I could go to Subaru Pacific because it's close to where I live. They are quite chill there and I never felt pressured. Instead I felt like Carlo presented my options honestly and in a way I could understand so that I was able to make the best decision for my needs. The finance manager, Harvey, was laid back and friendly as well. Everyone was super nice and I am very, very happy with my car and the deal I got! More

Scheduled maintenance service finished on time! I had an appointment for the 24 mon shceduled maintenance at 1:30. I usually have to wait alot longer than the expected finish time, but this time it I had an appointment for the 24 mon shceduled maintenance at 1:30. I usually have to wait alot longer than the expected finish time, but this time it was on time including the car wash. Tony Tran was very kind and efficient and took good care of me. I like this new location because the waiting area is spacious and clean, and I can kick back and relax in one of the comfy high chairs or sofas with complimentary coffee. Thank you! More