Subaru Of Ontario

Working with Adrian Diaz was a pleasure he's very knowledgeable and took the time to answer all my questions and concerns. I'm going to recommend him with all my friends and family. Thanks a lot Ad knowledgeable and took the time to answer all my questions and concerns. I'm going to recommend him with all my friends and family. Thanks a lot Adrian !! More

Purchased 2017 outback new 1/2017. 1/2019 stranded with dead battery. Dealer replaced battery 1/2019. 4/2020 again dead battery but dealer says out of warranty so won't cover 15 month old battery unless I dead battery. Dealer replaced battery 1/2019. 4/2020 again dead battery but dealer says out of warranty so won't cover 15 month old battery unless I spend 150 dollars for diagnosis. Like subarus but would suggest a better dealership. This is my 5th subaru and my 6th will be purchased elsewhere. More

WORST OF THE WORST I have purchased 2 new Subaru Outbacks here. Parts and service barely pass. Rude, incompetent, late completing work. I am stuck with these losers f I have purchased 2 new Subaru Outbacks here. Parts and service barely pass. Rude, incompetent, late completing work. I am stuck with these losers for the duration of my ownership, however, I will absolutely never buy another car here. More

Awful customer service. I've barely had my car for 3 months, the service department takes it upon themselves to change your appointment without letting you know, the sales man called me relentlessly eve months, the service department takes it upon themselves to change your appointment without letting you know, the sales man called me relentlessly every day after I bought my car that i actually had to block his number and last but not least i still do not have my plates. But according to them "they may have been stolen". Out of all the mail I receive, that would be the only thing stolen? I would never recommend this dealership to anyone. I love my car but would go any where else. More

A bunch of liars sell you a warranty hype you up how great it is and when you need to use it they tell you it’s not covered .......don’t believe finance young guy with glasses heavy set gentlemen he is great it is and when you need to use it they tell you it’s not covered .......don’t believe finance young guy with glasses heavy set gentlemen he is a liar More

No benefit making Appt for Srvc Appts After 4 years dealing with this dealership, I am done. I will no longer make the long drive only to find my appt. is not honored again. I will be tr After 4 years dealing with this dealership, I am done. I will no longer make the long drive only to find my appt. is not honored again. I will be trying a local Subaru dealership in the O.C. From my experience the only way to guarantee the service department will get your work done is to show up first. Appts. don't seem to offer any benefit unless you are waiting on a part that has to be ordered. The Service greeter at the drop off area (For an Appt Sat, 14 December 2019, 8:30 AM.) informed me there was no manager available to speak with and there was a 3 hour wait just to get my car looked at despite having an Appt. More

Above and beyond I knew exactly what I wanted when I started car shopping for my Subaru Crosstrek. I started at Subaru of San Bernardino and they did not have exactly I knew exactly what I wanted when I started car shopping for my Subaru Crosstrek. I started at Subaru of San Bernardino and they did not have exactly what I wanted but instead tried to sell me something different. They were not warm and friendly and did nothing to make me happy. I almost thought I was going to have to look for a different car because I was so unhappy. Then my husband suggested we humor ourselves and go to Subaru of Ontario. We were greeted right off the bat by Rocky. He asked what we are looking for and I told him my very specific requests. He was pretty sure that they didn't have exactly what I wanted in the color that I wanted on the lot but that we could try to find it. Turns out the exact car I want could not be found anywhere in California. Rocky then assured me that we could order my car the exact way I wanted it and that I could probably even save some money. Ultimately he saved me some cash and a lot of time. He also updated me every step of the way and my car came in a week early. He let me know right away when it came in and worked with me so that I could pick it up right away even though it was outside of his normal business day. Very very pleased and I would highly recommend Subaru of Ontario. More

Amazing Customer Service And Very Clean Lounge Probable the biggest Subaru dealership around I was very pleased with there stock of Ascents. If your looking to get a great deal on a reliable effici Probable the biggest Subaru dealership around I was very pleased with there stock of Ascents. If your looking to get a great deal on a reliable efficient vehicle then you should start here. My sales rep was really nice and genuine he even let me test drive it all the way home so I could show my wife and gave us a full tour of all the bells and whistles. They worked with me and my credit to ensure that I got the best deal possible. Hands down best dealer I’ve ever been too! More

Quick service Made my appointment on line to bring my Legacy for service on Wednesday at 9:00 am. Service was completed on time. This is the third time I brought m Made my appointment on line to bring my Legacy for service on Wednesday at 9:00 am. Service was completed on time. This is the third time I brought my car in, and each time service was was prompt. I highly recommend this dealership. More

Great service Friendly, knowledgeable staff, didn't have to wait too long for services. CLEAN COMFORTABLE WAITING ROOM, WAS TOLD BEFORE SERVICE WHAT THE COST WOUL B Friendly, knowledgeable staff, didn't have to wait too long for services. CLEAN COMFORTABLE WAITING ROOM, WAS TOLD BEFORE SERVICE WHAT THE COST WOUL BE. More