Subaru Of Ontario

Top notch, our salesman Dan (internet) is amazing. Kind , courteous and respectful. Finance lady was awesome. The way they came back to us with everything laid out with a couple options was outstanding. But courteous and respectful. Finance lady was awesome. The way they came back to us with everything laid out with a couple options was outstanding. But I tell you, the salesman was the go to guy More

I just bought a car here and it was great! custom made blue crosstrek and it came in 4 weeks! better than the other dealerships I have been to. blue crosstrek and it came in 4 weeks! better than the other dealerships I have been to. More

We purchased a 2019 Fotester in Sept 2020. On June 2 2020 I took the car to Subaru Palm Springs to address a recall notice and was told the tires and brakes needed to be replaced. I had it done then an 2020 I took the car to Subaru Palm Springs to address a recall notice and was told the tires and brakes needed to be replaced. I had it done then and there because I was told one of he tires was down to the wire and it could be dangerous to drive. When I called Ontario I was told that because I didn't take it back to Ontario they said there was nothing they could do. It would seem to me they sold a car that should have had good tires and brakes. More

Great service - went in for a basic service and was in and out fast! Very friendly and knowledgeable people. They even offered to give me a car to use if I didn't want to wait and out fast! Very friendly and knowledgeable people. They even offered to give me a car to use if I didn't want to wait More

Dan Gressmann was great at finding the outback we wanted and equipping it with everything we asked for. He made the process easy. Deserves an A+! and equipping it with everything we asked for. He made the process easy. Deserves an A+! More

Worst and most irresponsible customer service! If Subaru of Ontario damages your car through incompetence, don't expect them to take responsibility for the damage. If they over-torque your wheels after rot of Ontario damages your car through incompetence, don't expect them to take responsibility for the damage. If they over-torque your wheels after rotating the tires to the point that studs are broken and lug nuts stripped expect them to blame you for discovering the damage. If you are stranded with broken or stripped studs don't expect the dealer to reimburse you for the damage. I will never go there again. More

I am disappointed with this dealer. My mom went in to find a car and the car that was being “held” was sold. The salesman did not call her and tell her that it had been sold, did not leave a message, but find a car and the car that was being “held” was sold. The salesman did not call her and tell her that it had been sold, did not leave a message, but called to make sure that she was still coming. When my mom got there she found herself about to sign a contract for a vehicle that was out of her budget. She walked out, thank Goodness . All we expected was a common curtesy of honesty. The salesman told my mom to “stop looking” for another car and that he would put the car aside for her, so she stopped looking.. She trusted them. Originally we went in, clearly stating that she was paying cash and did not want & could not afford a payment.. I’m glad she walked away with out a payment she would regret later. More

Worst customer service ever. I took my 2009 STI there $15,000 later the check light engine is still on and 3 months later they finally realized it's the catalytic converter. I could have very easily just $15,000 later the check light engine is still on and 3 months later they finally realized it's the catalytic converter. I could have very easily just got to catalytic converter replaced to begin with and had the check light engine off in $2,000 later I would have been in the clear zone for at least a year. Instead I spent 15 grand on things I didn't need just yet. I did everything the service advisor advised me to do and it all turned out to be wrong. save your time and money and go to a different location. I'm a die hard Subaru owner and it's not cheap to play with these toys so trust me save yourself some gray hair and stress and pick another location More

Came here to get my adventure car crosstrek! Marc Contreras was best of help showing me all my options. Trustworthy and honest ! Thank you Marc :) Contreras was best of help showing me all my options. Trustworthy and honest ! Thank you Marc :) More