
Subaru Of Ontario
Ontario, CA
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178 Reviews of Subaru Of Ontario
It was the absolute best dealership experience I ever had, Dan the man as we know him was the most attentive professional sincere salesman we have ever dealt with, I would send all my friends and family had, Dan the man as we know him was the most attentive professional sincere salesman we have ever dealt with, I would send all my friends and family to him for all their vehicles and know they would be pleased I also will be going back Thank you Subaru for having people like him! More
My experience was Epic. My first time buying a Subaru. Oscar Gonzalez hooked me up in less then an hour. He was very professional and thorough. I would definitely recommend Oscar Gonzalez at Subaru of On Oscar Gonzalez hooked me up in less then an hour. He was very professional and thorough. I would definitely recommend Oscar Gonzalez at Subaru of Ontario. More
Top notch, our salesman Dan (internet) is amazing. Kind , courteous and respectful. Finance lady was awesome. The way they came back to us with everything laid out with a couple options was outstanding. But courteous and respectful. Finance lady was awesome. The way they came back to us with everything laid out with a couple options was outstanding. But I tell you, the salesman was the go to guy More
Took a month to get my A/C repaired. Wont return! The whole retailer location has poor communication skills. Train these employees correctly. I wont send anyone to this location. whole retailer location has poor communication skills. Train these employees correctly. I wont send anyone to this location. More
I just bought a car here and it was great! custom made blue crosstrek and it came in 4 weeks! better than the other dealerships I have been to. blue crosstrek and it came in 4 weeks! better than the other dealerships I have been to. More
We purchased a 2019 Fotester in Sept 2020. On June 2 2020 I took the car to Subaru Palm Springs to address a recall notice and was told the tires and brakes needed to be replaced. I had it done then an 2020 I took the car to Subaru Palm Springs to address a recall notice and was told the tires and brakes needed to be replaced. I had it done then and there because I was told one of he tires was down to the wire and it could be dangerous to drive. When I called Ontario I was told that because I didn't take it back to Ontario they said there was nothing they could do. It would seem to me they sold a car that should have had good tires and brakes. More
Great service - went in for a basic service and was in and out fast! Very friendly and knowledgeable people. They even offered to give me a car to use if I didn't want to wait and out fast! Very friendly and knowledgeable people. They even offered to give me a car to use if I didn't want to wait More
Dan Gressmann was great at finding the outback we wanted and equipping it with everything we asked for. He made the process easy. Deserves an A+! and equipping it with everything we asked for. He made the process easy. Deserves an A+! More
Worst and most irresponsible customer service! If Subaru of Ontario damages your car through incompetence, don't expect them to take responsibility for the damage. If they over-torque your wheels after rot of Ontario damages your car through incompetence, don't expect them to take responsibility for the damage. If they over-torque your wheels after rotating the tires to the point that studs are broken and lug nuts stripped expect them to blame you for discovering the damage. If you are stranded with broken or stripped studs don't expect the dealer to reimburse you for the damage. I will never go there again. More
I am disappointed with this dealer. My mom went in to find a car and the car that was being “held” was sold. The salesman did not call her and tell her that it had been sold, did not leave a message, but find a car and the car that was being “held” was sold. The salesman did not call her and tell her that it had been sold, did not leave a message, but called to make sure that she was still coming. When my mom got there she found herself about to sign a contract for a vehicle that was out of her budget. She walked out, thank Goodness . All we expected was a common curtesy of honesty. The salesman told my mom to “stop looking” for another car and that he would put the car aside for her, so she stopped looking.. She trusted them. Originally we went in, clearly stating that she was paying cash and did not want & could not afford a payment.. I’m glad she walked away with out a payment she would regret later. More