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Subaru Of Ontario
Ontario, CA
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163 Reviews of Subaru Of Ontario
Oil change The customer service was great. The waiting time wasn’t too long. They were nice enough to was my car. The issue I had was when I went out to my car t The customer service was great. The waiting time wasn’t too long. They were nice enough to was my car. The issue I had was when I went out to my car to leave I heard a rattling sound which I’d never heard and I assumed it was probably normal and figured I neve heard it cuz of my radio. Then I saw the oil ligh on which didn’t seem right to me. Called the service writer over. She thought it was odd. Told the mechanic. Mechanic came over turned on the engine then turned it off and went and got a container with oil I assume. Got it taken care of and got home and told my husband and he was livid. Called the dealer and laid in on them. Won’t be returning there since we moved but would be hesitant if we had stayed there. More
First Class This was our second time getting a new vehicle from this dealership. Even after 4 years the people we dealt with in 2014 were still there in 2018. G This was our second time getting a new vehicle from this dealership. Even after 4 years the people we dealt with in 2014 were still there in 2018. Great customer service. More
Awesome experience I went to Subaru Ontario looking for a small suv. Marc helped me. He answered any questions I had and showed me all my options. He made the decision v I went to Subaru Ontario looking for a small suv. Marc helped me. He answered any questions I had and showed me all my options. He made the decision very easy for me along with the process of the purchase! Great staff at this dealership. More
Fantastic Costumer Service Dropped my car off for routine maintenance. They took my key and off they went. I didn’t even have to go into the office. WOW! What great service! On Dropped my car off for routine maintenance. They took my key and off they went. I didn’t even have to go into the office. WOW! What great service! One hour later my car was finished, I walked in picked up my key and paperwork and was on my way! I can’t say enough good things about Subaru of Ontario!!! No hassle, just good customer service! More
Great Service Advisor! I love Matt Baker, the service advisor at this dealership! He provides great customer service and I will only deal with him when I bring my Subaru Fo I love Matt Baker, the service advisor at this dealership! He provides great customer service and I will only deal with him when I bring my Subaru Forester in for service. I have only had positive experiences with my Subaru maintenance from Subaru of Ontario. More
Purchased a 2017 Subaru Outback Since the purchase of our vehicle back in July of 2016.. we've been nothing but pleased with the quality of our new car and the service we receive on Since the purchase of our vehicle back in July of 2016.. we've been nothing but pleased with the quality of our new car and the service we receive on every scheduled maintenance. The staff provides excellent customer care and maintenance service. More
Purchased 2018 Forester The purchasing experience was smooth and did not take too much time. I was in and out in only a few hours which is pretty fast in the car buying world The purchasing experience was smooth and did not take too much time. I was in and out in only a few hours which is pretty fast in the car buying world. Jeremy was easy to work with and extremely knowledgeable with the vehicle. As a matter of fact, it was so easy I began to wonder if I got a good deal or not and after looking at the numbers again I was satisfied. Hit Jeremy up and get a Forester it drives really nice. More
Quick and easy car purchase. Entire process was excellent We were looking to purchase an ‘18 Outback and dealt with Aaron Brown. Easy email and phone conversations before going in to test drive. Purchase was We were looking to purchase an ‘18 Outback and dealt with Aaron Brown. Easy email and phone conversations before going in to test drive. Purchase was quick,easy and hassle free. One of the best car buying experiences we have had. More
Vehicle purchase experience Brittanie & Rocky assisted me and were very helpful. The pricing process was honest and quick. The team moved us through and me out in my new Subaru v Brittanie & Rocky assisted me and were very helpful. The pricing process was honest and quick. The team moved us through and me out in my new Subaru very efficiently. Well done! More
6000 service Had 6000 service done on our 2017 Outback yesterday morning. Simple oil change. The quality of service was good and the service manager was very nice Had 6000 service done on our 2017 Outback yesterday morning. Simple oil change. The quality of service was good and the service manager was very nice and helpful. However, we had a 10:00 appointment and our car wasn't serviced until 11:30. This was a little frustrating being that we had just come from the high desert to have our car serviced, and I had specifically requested an appointment time so we wouldn't have to wait too long. More