Subaru Concord

Great dealership **Edited.** Issues were resolved. Very happy with the service I received from this dealership in regards to our purchase. Would recommend them for fut **Edited.** Issues were resolved. Very happy with the service I received from this dealership in regards to our purchase. Would recommend them for future business. More

Excellent Experience Had a very difficult time with several other car dealerships before coming to Subaru of Concord. Our sales consultant, Joe Power, was fantastic! Very Had a very difficult time with several other car dealerships before coming to Subaru of Concord. Our sales consultant, Joe Power, was fantastic! Very professional and honest throughout the entire sales process. I experienced customer service and "no pressure" buying at its best. I'll highly recommend Joe and this dealership to everyone I know. More

best dealership i have ever dealt with check these guys out first easy to deal with and no bull.....ask for Vick nice young guy ex military...trust me you wont go wrong with this lot.... check these guys out first easy to deal with and no bull.....ask for Vick nice young guy ex military...trust me you wont go wrong with this lot.... More

Outback 3.6 purchase finding a 3.6 is harder than finding a needle in haystack right now in this area. There are none at any of the local dealers. Arrived at this dealer finding a 3.6 is harder than finding a needle in haystack right now in this area. There are none at any of the local dealers. Arrived at this dealer to test drive a 2.5 even though I wanted a 3.6 just to see if I liked the feel of the car/looks etc. I had been emailing with another dealer the same day about the one 3.6 they had on the lot. At the time I didn't realize they were so hard to find. Concord is closer so I went there first before making the 45 plus minute drive to the other dealer. After driving the car I told the salesperson Joe Power that I liked it but if I purchased an Outback I would get the 3.6 and that another dealer had one. He told me he would love to make a sale but if they had one and it was what I wanted I should call them and tell them I am on the way and get there fast. He then pulled up the "local" dealers inventory and there were only 13 3.6s on a lot or in queue for delivery for the next few weeks. in surrounding states! I had no idea I was looking into a car that was hard to find. Called the other dealer and the car was gone. That sales person was supposed to call me back quickly with any 3.6 inventory I could put a deposit on. In the mean time Joe told me to go drive any other make/model I was considering. Concord had ONE 3.6 scheduled to arrive in 2 - 3 weeks but Joe did not pressure me to put a deposit on the car. He explained the low inventory again and I looked for myself at this point. I left the dealership, drove another make/model then went back and put a deposit on the car. Joe called every few days checking in with me on the status of delivery even when there was no change in status. He was pleasant to work with and I would recommend him as a salesperson. I am rating price as average as there isn't a lot of negotiating on price for a car that someone else will gladly purchase before it even hits the dealer lot. This seems to be the theme for the Outback 3.6 version I have read on Subaru forums as well. I did get a package upgrade though....so not too disappointed since this was the vehicle I wanted. More

Our experience with Concord Subaru was outstanding. I was shopping by phone, and Sean was honest and forthcoming with information. He patiently answered all my questions and promptly returned all my many cal shopping by phone, and Sean was honest and forthcoming with information. He patiently answered all my questions and promptly returned all my many calls. We love our 2013 Outback. It has lived up to all our expectations. Wonderful, courteous staff. I would not hesitate to recommend this dealership. More

We love our Subaru Forester, especially when we saw in the news that it is one of only two SUVs that got high marks in the safety test. Todd Stuver was patient and accommodating. We highly recommend the S the news that it is one of only two SUVs that got high marks in the safety test. Todd Stuver was patient and accommodating. We highly recommend the Subaru of Concord dealership - very professional staff! More

I have been a loyal Honda owner for almost 30 years, but Subaru of Concord has changed everything. This was the easiest, least stressful, quickest trade I have EVER made. I never even considered Subaru beca Subaru of Concord has changed everything. This was the easiest, least stressful, quickest trade I have EVER made. I never even considered Subaru because I thought they only had station wagons. Then I saw the Crosstrek on the lot in Concord and decided to take a test drive. I did all the work I could online so that our dealing process was minimalized. We told Jeff and Sean what we were willing to do and they made it happen. I absolutely LOVE this SUV! You can't go wrong at Subaru of Concord. More

This dealership was amazing, easy to work with, not pushy, willing to do anuthing to assist their customer! Sean our salesman even went out of his way to assist us since we drove from out if town... Wi pushy, willing to do anuthing to assist their customer! Sean our salesman even went out of his way to assist us since we drove from out if town... Will definitely reccommend. More

Was very please working with Todd Stuver and Jeff Ross, their professional and friendly manner was the reason I decided to purchased a Subaru. The product very much suited my needs. I look forward to worki their professional and friendly manner was the reason I decided to purchased a Subaru. The product very much suited my needs. I look forward to working with the dealership! More

Friendly staff. Never pushy to purchase. Overall great atmosphere. Salesman was knowledgeable about the vehicle I was buying. Very helpful on answering all of my questions I might have had. Key point I ch atmosphere. Salesman was knowledgeable about the vehicle I was buying. Very helpful on answering all of my questions I might have had. Key point I chose Concord Subaru was they didn't keep trying to get me to buy there. More