Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru Concord
Concord, NC
72 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
72 Reviews of Subaru Concord
July 18, 2022
I liked this dealership UNTIL a month came and went and the 30 day temporary tag expired on our new Forester. I called the dealership and just learned they NEVER submitted the registration and tag paperwor the 30 day temporary tag expired on our new Forester. I called the dealership and just learned they NEVER submitted the registration and tag paperwork we paid them nearly $100 for. The dealer rep I spoke to told me there was a "problem" processing our paperwork, which caused a delay. So, we paid Concord Subaru $40K for a Forester and almost $100 to register and get tags for our car, and I find out they just today submitted that paperwork, so it will now be weeks before we get new tags. Be VERY cautious with this dealership...I definitely DON'T recommend them! More
by 83Mountie
Employees Worked With
Paulie McNaught
April 13, 2022
They did an excellent job of troubleshooting a problem my car was having with the backup camera. They even took the time to explain how the system works. I'm definitely going to be a repeat customer here. car was having with the backup camera. They even took the time to explain how the system works. I'm definitely going to be a repeat customer here. More
by Trish
Employees Worked With
Steve Porter
April 01, 2022
Bought my (new then) 2020 WRX with 11 miles from Joe Power two years ago and forgot to leave a review. I’ve since added a few things to make my WRX mine. I pass three Subaru dealerships JUST TO WORK WIT Power two years ago and forgot to leave a review. I’ve since added a few things to make my WRX mine. I pass three Subaru dealerships JUST TO WORK WITH SUBARU CONCORD. Stay away from Tindol Subaru and Williams Subaru. Run, don’t walk to Subaru Concord! Today, I had parts delivered to my work because I couldn’t make it in until Tuesday. 10/10 experience overall! Joe in sales and Jeff in Parts? You’re fantastic. Thank you! More
by halecheyenne12
Employees Worked With
Joe Power
March 16, 2022
Great service personnel and a great dealership atmosphere. Everyone was friendly, courteous and polite. Adequate lounge area, not the best, but was good enough atmosphere. Everyone was friendly, courteous and polite. Adequate lounge area, not the best, but was good enough More
by spazo
Employees Worked With
Jeremie Robison
March 08, 2022
I spent five hours at Concord purchasing my Subaru. I had a check for the amount of car, but when I got there the sales manager price was more. I had to pay the difference. No one was very friendly at I had a check for the amount of car, but when I got there the sales manager price was more. I had to pay the difference. No one was very friendly at all. There was a lot of looking but not friendly smiles. I will not be going back to Concord Subaru for my next purchase. I had to wait thirty minutes for fuel to be put in Subaru.The sales people did not thank me for the purchase. Understand you will be charge a seven hundred dollar add on fee so beware. More
by rogerbentley265
Employees Worked With
Taylor Tray
June 14, 2021
I did not purchase my Subaru at Concord but would consider doing so in the future if their sales department is as friendly and helpful as their service department. They are easy to deal with, kind an consider doing so in the future if their sales department is as friendly and helpful as their service department. They are easy to deal with, kind and respectful. Thank you! More
by Twoheelers
Employees Worked With
Jeremie Robison
May 31, 2021
always polite, efficient, feels like he tells the truth about what the car needs. i was there only for state exam but the appointment was easy to get and the work was done quickly. same price for the las about what the car needs. i was there only for state exam but the appointment was easy to get and the work was done quickly. same price for the last 3 years More
by win
Employees Worked With
Todd Stuver
April 20, 2021
Great experience all around. Perfect deal for me. I was looking to buy a new 2021 Outback and the sell’s rep Tray and Jalin worked nonstop to help me. Thank you guys. I drove down from Asheboro and I lef looking to buy a new 2021 Outback and the sell’s rep Tray and Jalin worked nonstop to help me. Thank you guys. I drove down from Asheboro and I left with my new Outback More
by barkerlori315
Employees Worked With
Paulie McNaught
February 23, 2021
I was pleased with the service I received from the first time I drove onto the lot. The salesman was courteous and I felt no pressure. Once I told him what I was looking for he showed me your entire inven time I drove onto the lot. The salesman was courteous and I felt no pressure. Once I told him what I was looking for he showed me your entire inventory of the car I was interested in. He also showed me cars with similar features. More
by M
Employees Worked With
Steve Porter, Todd Stuver
November 19, 2019
Very Happy Customer I went there to research a few of their Subaru models and Joey spent 2 hours with me including test driving the Legacy and Forester. I left that day d I went there to research a few of their Subaru models and Joey spent 2 hours with me including test driving the Legacy and Forester. I left that day deciding that I wasn't ready to purchase anything but loved that they didn't pressure me. I spent the rest of the weekend going back and forth deciding what I should do, so I called Joey on Monday and we were able to make a decision. I purchased a 2019 CPO Forester Touring and I'm so happy about the buying experience. I would recommend them to any in the market for a Subaru. More
by jcavanna2
Employees Worked With
Zach Ratley, Joey Battoglia
