Stoneridge Chrysler Jeep Dodge of Dublin

Was forced to this dealership after mine closed, the experience had with the service writers was less than desireable. It was if I was bothering them with what I had paid for, I guess warranty work isn' experience had with the service writers was less than desireable. It was if I was bothering them with what I had paid for, I guess warranty work isn't very profitable. I had returned a rental car after my vehicle was worked on and the service writer said just leave the keys, my response was,"Don't you want the check the gas, mileage, and check for damage?". I was asked if I had a camera on my cell phone and if so take pictures. They couldn't even walk outside. Then my vehicle was left, not under the canopy, but across the driveway with the door open. The man that drove it up just left without saying anything. My most recient experience is that I called for an update on my vehicle, I gave my name and vehicle description, and was put on hold for 20 minutes, I called from another phone leaving the first one still on hold and told the operator (20 feet away from service) to please tell the service writer I was still on hold and pick up. Another 25 minutes passed and still no pick up, I had to leave so I hung up. When I returned home there was no message on my machine or a call on my cell phone even thought they knew who I was and why I was calling. If this doesn't answer "Why" please notify me for more. More

I will never buy a vehicle again unless it is from Jim Povio, the Fleet Mgr at Stoneridge Chrysler Jeep Dodge of Dublin. Jim helped me out of a past lease that the old dealer stuck me with and helped me g Povio, the Fleet Mgr at Stoneridge Chrysler Jeep Dodge of Dublin. Jim helped me out of a past lease that the old dealer stuck me with and helped me get a new car purchase. He was a perfect gentleman and treated me fairly. I would reccommend Jim to anyone wanting to buy a new or used vehicle. Jim is one of those straight to the point type of men who does not fluff his presentation or try to switch you to a car he will Make more money on. Call Jim for your next vehicle More