Stokes Volkswagen
North Charleston, SC
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161 Reviews of Stokes Volkswagen
Great Experience! To start, I hate buying cars (new or used) from dealerships. Buying from Courtney at Stokes was the exception. After hearing their radio ad for new Je To start, I hate buying cars (new or used) from dealerships. Buying from Courtney at Stokes was the exception. After hearing their radio ad for new Jettas at a cost near what late model used cars was going for...I decided to give it a shot. Although I had a good idea what I wanted, Courtney was very straightforward and thorough in getting to know what we were looking for vs what they had on the lot. Once we decided, the actual buying experience was a breeze, the quickest dealership transaction I've had. More
Great Experience! The best experience I have had at any dealership was Stokes VW. From the first point of contact with the receptionist, to being greeted at the door, a The best experience I have had at any dealership was Stokes VW. From the first point of contact with the receptionist, to being greeted at the door, all the way to closing. My sales lady Courtney was awesome!!! She was personable, but very professional! She helped me save money on my car purchase, and helped with finding me the most affordable insurance. The finance manager, Jason, was also very thorough and helpful!!! The process was also very fast! I was not expecting to have driven away with a new car, and so much savings within the same day! The following day, Courtney still made sure I did not have any questions and stayed in touch about the car. By far the most pleasant I have ever had at a car dealership!!! I am very satisfied with my new car :) More
Waste of time Their commercials are lies, Make 2,000 a month with 500 down and you are approved? That is a lie I make over 2k a mnth and they said they could not do Their commercials are lies, Make 2,000 a month with 500 down and you are approved? That is a lie I make over 2k a mnth and they said they could not do anything for me..Lies and Deceit More
Terrible! Don't waste your time! Worst sales experience I've ever encountered... and I've bought many many cars. Nobody gets back to you or follows up. This Don't waste your time! Worst sales experience I've ever encountered... and I've bought many many cars. Nobody gets back to you or follows up. This dealership clearly doesn't have it together. I shouldn't have to beg to buy your vehicle. Not the kind of place I want to do business. Save yourself the hassle and just go somewhere else to get treated right. More
OJ Is a great sales man good job oj. We all most had a 2016 VW The crew worked very hard for us to meet our needs.We will go back at a later date. We all most had a 2016 VW The crew worked very hard for us to meet our needs.We will go back at a later date. More
Horrible customer service They advertise on the radio not to worry about your credit, trade, etc., and say that if you have a job and $500 down, they can get you approved. I s They advertise on the radio not to worry about your credit, trade, etc., and say that if you have a job and $500 down, they can get you approved. I submitted my application and never got an answer. I had one specific request and they did not follow thru. Terrible customer service. I will not recommend them to anyone. More
Awesome Service This was one of the best car dealer experiences that my wife and I have ever had. Our car salesman Brandon was very patient and accommodating to our n This was one of the best car dealer experiences that my wife and I have ever had. Our car salesman Brandon was very patient and accommodating to our needs. The finance crew was awesome as well, getting us exactly what we wanted at a great price with no haggling. Matt the finance manager, had a great personality and was very good at his job. Overall I would recommend anyone in the market looking for a new or used vehicle to try Stokes Volkswagen 1st!!! More
awesome experience they ran our credit and got usin warranty if you are looking for a hassle free car buying experience stop by and ask for Jason Kelsey he did an awesome job and took very good care of us ! well if you are looking for a hassle free car buying experience stop by and ask for Jason Kelsey he did an awesome job and took very good care of us ! well pleased!!! More
Amazing! Above and Beyond! Mike Mazzle and his team....Blane Cook ....Matt LaBerge went above and beyond to get us in a car we could afford and that was road worthy. Our family Mike Mazzle and his team....Blane Cook ....Matt LaBerge went above and beyond to get us in a car we could afford and that was road worthy. Our family hit hard times and these three did everything they could for us and more. As hurdles and roadblocks came up.... They hunted until they found another route!!! Blane wouldn't take no for an answer and Matt was patient and willing to work it all out to our good. Thank you Matt for your encouraging words to us at signing. They were like rain on a parched land! Y'all were so awesome!!!! We thank God for you! More
Dont sell your car to them. Sold my 2015 GX460 to them. Took 2 hours for them to make the decision to buy even though I had already set the price with them via the phone. Andy Du Sold my 2015 GX460 to them. Took 2 hours for them to make the decision to buy even though I had already set the price with them via the phone. Andy Dubose, the person who purchased my car, was cold and kept low balling me on the the value of the truck. Finally got what I was told they would offer after 2 rounds of negotiations and had to threaten to walk away. They are selling the truck for $6k OVER for what I traded it in for and its been a week and they still haven't mailed me a check for the difference but the car is up for sale already. They messed up the paperwork so I had to come back in and resign some documents the next day. Called to check on when I would get the check for the difference and was told it wasn't their problem and that the Honda dealership handles that. Called the Honda dealership and they told me they have nothing to do with purchases made by VW dealership. While waiting in the show room the staff were loudly calling each other obscene names and talking negatively about previous customers. It was the worst "car experience" I have ever had and its still ongoing. Go anywhere else. More