Stokes Honda North

There was oil on the door and inside the car from whoever worked on my car. I was not happy about that. Should've been cleaned up. worked on my car. I was not happy about that. Should've been cleaned up. More

Greeted promptly of course. Easy to test drive the vehicles, good vehicles, friendly staff, treated military members well. Everything taken care of quickly. Not a lot of information given on payment m vehicles, good vehicles, friendly staff, treated military members well. Everything taken care of quickly. Not a lot of information given on payment methods. We had to ask many times to even see what the payments would look like before we would sign anything. Ignored my wife most of the time we were there. More

I had a great experience at Stokes Kia. Dave was friendly, search the regional area for the car I was interested in, and let me test drive both cars I was interested in. I had heard good things abo friendly, search the regional area for the car I was interested in, and let me test drive both cars I was interested in. I had heard good things about Stokes dealerships, and I was not disappointed. More

Your service department has done some great work for me recently and that goes a long ways in determining who to buy from. Your Sales Team was willing to match the deal provided by another dealership f recently and that goes a long ways in determining who to buy from. Your Sales Team was willing to match the deal provided by another dealership for my USAA pre-approved program price. It felt good to not have to haggle over the price. We'll be back in a few years when it's time to replace our Accord! More

I have never been so pleased with how a transaction was handled. I felt like they understood my situation, they were honest and I felt no pressure. I have to part with my old truck and I was hurt but as so handled. I felt like they understood my situation, they were honest and I felt no pressure. I have to part with my old truck and I was hurt but as soon as I drove off the lot, I knew I had done the right thing. Dave was awesome, great to work with. He got the tv ready so my kids could watch it and made my wife feel welcome. Outstanding all the way to the finance dept. They were very concise, very specific and they made me a great deal. Thank you all so much for this opportunity. More

We purchased a pre-owned vehicle the other day from Stokes and it couldn't have gone smoother. Drew was an extremely agreeable salesman to deal with. He kept negotiation open, and I truly felt he was Stokes and it couldn't have gone smoother. Drew was an extremely agreeable salesman to deal with. He kept negotiation open, and I truly felt he was being MY advocate. We ended up with a deal that I could not resist even though I was prepared to wait. Great job, Drew! More

I received prompt, courteous and effective service and treatment--giving the effect of looking out for the vehicle and for me. Thank you for this. treatment--giving the effect of looking out for the vehicle and for me. Thank you for this. More

While I was greeted upon my arrival at the dealership for service on my Civic, once I walked into the Service Area, I did not know what I was supposed to do. Reps were busy on the phone or using their comput service on my Civic, once I walked into the Service Area, I did not know what I was supposed to do. Reps were busy on the phone or using their computers, but no one noticed me. I stood there looking lost (as I was lost and confused as to what I was supposed to do). Finally, someone looked up from his computer and asked if he could help me. Perhaps the greeter should explain to customers what to expect when they go into the Service Area. I was just told to go through the door to the Service Area. Maybe the reps should spend more time looking for customers walking in than on their computers. At a minimum, someone should have noticed that I was there and acknowledged my presence. If they were busy, they could have nodded and said that they would be right with me. But I didn't know who to approach or what I was supposed to do to get service. Other than that, my experience was great. More

Drew went out of his way to help us!! His customer service skills are some of the best that I have seen. He wasn't out to just make money but to make sure that My husband had what he wanted. He has c service skills are some of the best that I have seen. He wasn't out to just make money but to make sure that My husband had what he wanted. He has called and made sure we liked the car. He is a very friendly man to deal with too! We will definately go back when we decide to get our 2nd car! More

We had our trade in car looked at the Friday before we bought at Stokes. We were told that it needed a new transmission but could probably make it home from vacation. We never made it home and had it to bought at Stokes. We were told that it needed a new transmission but could probably make it home from vacation. We never made it home and had it towed to Stokes. We decided to buy another vehicle. We liked the used vehicle that we bought, but had none to compare it to. There were no others similar to it to look at on the lot. More