Stokes Honda North

I had window visors and moonroof visors put on car. The only reason I rated the price bad, is because I recently put window visors on my Takoma truck--all four windows for $100 and there was no charge to i only reason I rated the price bad, is because I recently put window visors on my Takoma truck--all four windows for $100 and there was no charge to install them. This was done at a local truck business in Summerville. Otherwise, the work I had done (tinting of windows) and the experience was exceptional. The service crew went out of their way to meet my needs in light of a serious family situation that I had to address unexpectantly and I deeply appreciate that. This 2012 Civic is the second car we have purchased from Stokes Honda (2011 Accord as well) and both purchases were exceptional in terms of all the criteria set above, from the sales team, financing team, and service team. We have been most satisfied with our experience at Stokes and will continue to use Stokes as our primary source for vehicle needs. More

I came in with a broken AC and was pleased how quickly I could make a same day appointment and bring my car in almost an hour before scheduled and be out within 45 mins. Other than my Honda having minor iss could make a same day appointment and bring my car in almost an hour before scheduled and be out within 45 mins. Other than my Honda having minor issues each year, everything has been great and was covered under the warrenty. More

Only issue was took nearly 2 hrs. I scheduled an oil change and they found both air filters needed to be replaced. Neither of which was expensive change and they found both air filters needed to be replaced. Neither of which was expensive More

I've done business with them for 5 years and have spent upwards of $100,000 there in the last few years. I could always rely on a fair price and a reasonable price on my trade. However, I came there the ot upwards of $100,000 there in the last few years. I could always rely on a fair price and a reasonable price on my trade. However, I came there the other day to work a deal for a friend and they were very unreasonable. First, they were $3000 over the TMV price on a Civic LX that wreaked of cigar smoke, had interior issues, had paint issues and 45,000 miles. TMV was $14,200, their asking price...$17,000. Ridiculous. Their justification was that it had been certified and that adds cost. But it does not add $3000. They would not budge. They said they go buy KBB to value the price. So I valued my current trade using KBB and it came to $19,000 as the trade in price. I did not tell them that and let them offer me a trade in price, they offered me $16,000. I then showed them the same KBB process they used to value the original civic and they were speechless. I left shortly after. So online I went. I found an amazing deal for a newer civic with less miles in a higher trim in darn near perfect condition for $1500 less at a competing Honda dealership. I had such a good experience with the other dealership I dropped $26,000 on a CR-V for myself on top of the civic deal. I don't know what has happened to their sales department since my last purchase in 2010, but they are going the wrong way. I do want to mention one good thing about the dealership and that is their service department. I've built up such a relationship with Jack that I will always get my service done their. I'm just disappointed that the sales relationship I had with Stokes has soured. More

It was truly a good car buying experience and that is important to us. Paul's professionalism (RESPECT) and most of all HONESTY made the difference. Amanda was super on the front end too, she made coming important to us. Paul's professionalism (RESPECT) and most of all HONESTY made the difference. Amanda was super on the front end too, she made coming to the dealership a positive experience by having everything ready for our arrival and answering all of my questions. We are very pleased with how we were treated by the financial person too. Our overall experience was great and we have already sent people your way. More

The service was quick and painless. Chrissy was very pleasant to talk to and thorough in her explaination of the services provided. I would recommend them anytime. pleasant to talk to and thorough in her explaination of the services provided. I would recommend them anytime. More

I came in for a routine check and oil change. I was attended within 2 minutes of driving up. The female agent was friendly and efficient. She was also very knowledgeable of the routine maintenance pro attended within 2 minutes of driving up. The female agent was friendly and efficient. She was also very knowledgeable of the routine maintenance program and explained it to me to my satisfaction. She arranged for transportation back to my home. I was called when the car was ready with an offer to come and get me. All-in-all, it was a pleasant experience. Thanks More

All of the people at the dealership were very friendly. They answered all of our questions and made our first car buying experience a pleasant one. We will be coming back for more cars in the future as wel They answered all of our questions and made our first car buying experience a pleasant one. We will be coming back for more cars in the future as well as sending our friends there. More

Initially went and told it would be an hour and a half before the car was seen. Returned later and was just about half before they took it. Not too long a wait for service to be completed. Staff were cord before the car was seen. Returned later and was just about half before they took it. Not too long a wait for service to be completed. Staff were cordial, but did not seemed pleased to see me. More

I knew the 30,000 mile service was expensive, but I was not expecting $700. I can hardly wait till the 60,000 mile service. However, the folks at Stokes are top notch in the service department. The pay off not expecting $700. I can hardly wait till the 60,000 mile service. However, the folks at Stokes are top notch in the service department. The pay off will be worth it in the end for trade or sale. More