Stokes Honda North

Prince worked with me to find the best deal for what I was trying to accomplish. I wanted to trade in my Suburban and walk out with an economical car. Prince stayed late and worked with me to find just th was trying to accomplish. I wanted to trade in my Suburban and walk out with an economical car. Prince stayed late and worked with me to find just the right car. I'm very happy with his pride in his work, his professionalism, and the way he made me feel at ease throughout the whole process. He is worth his weight in gold. More

In December I purchased a car (2012 Accord) that I ended up not liking at all. After three months of hating the Accord I finally decided to return to the dealership and try to get rid of the car. I was ver up not liking at all. After three months of hating the Accord I finally decided to return to the dealership and try to get rid of the car. I was very surprised that Stokes was able to make me a deal that I could live with. I very much like my new Civic. More

Jack greeted me outside before I even had a chance to go in. He was friendly and efficient. He even called Honda care to see if I had road hazard insurance and that saved me some money. I was extremely plea in. He was friendly and efficient. He even called Honda care to see if I had road hazard insurance and that saved me some money. I was extremely pleased. They also got me taken care of very quickly. More

I had a small computer problem with "GAS TANK NOT CORRECT" I was in and out within 15 minutes. That is the shortest amount of time to fix a problem. fantastic CORRECT" I was in and out within 15 minutes. That is the shortest amount of time to fix a problem. fantastic More

We have gotten our van serviced at Stokes Honda since 2003 and have always worked with Cleve and Chrissy regarding service. They are great at what they do, take extra time to explain the service required 2003 and have always worked with Cleve and Chrissy regarding service. They are great at what they do, take extra time to explain the service required and thoroughly discuss any issues with the vehicle. I rely on them to provide service to keep the vehicle in good working order and trust their recommendations. Their strong committment to customer service keeps me returning to Stokes Honda Service Department. Raymond Dobbs thoroughly and patiently explained an issue with the vehicle during this service and demonstrated the same commmittment to customer service. More

The experience was good. It was my first car buying experience. I would recommend people to Stokes Honda North. Stokes Honda North found the car that I wanted so I could buy it. experience. I would recommend people to Stokes Honda North. Stokes Honda North found the car that I wanted so I could buy it. More

It was a routine oil change and I added a tire rotation. The initial greeting took about 5 minutes before anyone said anything to me, resulting in the Good for Customer service. Once greeted however, the a The initial greeting took about 5 minutes before anyone said anything to me, resulting in the Good for Customer service. Once greeted however, the associate was very polite and professional and handled everything extremely well and the service was completed in a very timely manner. More

Raymond was very helpful, professional and punctual. I trust the dealership to treat me not just as a woman but as a human being who is trying to do right by my vehicle. I have had Honda's almost my entir trust the dealership to treat me not just as a woman but as a human being who is trying to do right by my vehicle. I have had Honda's almost my entire driving life and love them. I understand and was taught by my father if you treat your car right it will treat you right. I did have some questions on the certain aspects of the car so I could maybe learn something concerning the inner workings of my vehicle. I am in nursing and understand the human body but when it comes to cars am at a loss. I think when there is a customer wanting to understand something concerning their vehcile which is getting work it would be helpful to take a little time to explain it to them. I know that is not the job of the service department and google is a great option. :) I did have a great experience with Stokes Honda and Raymond Dobbs as he stepped out the minute he saw me coming and arranged for me to have a car for the day while mine was being fixed which was really helpful. We are in the market for a new vehcile this September and would love to try to talk my husband into a honda civic. I hope to see you guys soon and thank you for your great customer service. More

Ryan Young did a great job with the sales of the vehicle, after sale he did a great job of explaining everything to me about the vehicle. Also took care of appointments for the next day to do some add on's. after sale he did a great job of explaining everything to me about the vehicle. Also took care of appointments for the next day to do some add on's. Quick in and out both days. Pricing of the vehicle good. Overall happy and would recommend. More

I took my car in for a bad window tint job waited all day to get it back just to have it look just as bad as before. I waited in front of the service dept in front of almost the entire service dept staff for to get it back just to have it look just as bad as before. I waited in front of the service dept in front of almost the entire service dept staff for about ten minutes an no one even acknowledged me I had to go to one. Of the guys an ask or help .that was the start of it when I got the car back I was not happy with the outcome my salesman took me back to speak to Christine who basically said she had no time to deal with it an told tony to just get the tint guy jermaine I showed him what I was talking about he a said some will come out an some will not because he does not have a clean enclosed area to work in he is in the service area where the mechanics actually do the service work an the doors are always open and the wind blows dust an stuff around.i also had a totally unrelated issue with a salesman who went looking thru my deal an personal info with my brother in law when he had no right to do so he was not my salesman an should never have done that I am still considering what an if any legal action should be taken by the way the salesman was a guy named prince my salesman an the finance manager were great tony easy is a standup guy with no b.s. as well as the finance manager these two guys are great but other than that I have not had a good experience with the rest of the dealership IWill not buy or recommend stokes to anyone the service is terrible ,the salespeople or at least one of them are going into other salesmans deals an giving personal deal info to unrelated parties of the actual deal which is against the privacy act policies I would like to have any other service dept issues taken care of by another Honda dealership VERY BAD DEALINGS WITH STOKES HONDA More