Stivers Ford of Birmingham - Service Center

As always the service was prompt and everything was explained perfectly! I had a 7am appointment and my car was getting serviced by 7:06. I was greeted upon entering the facility. As always it was grea explained perfectly! I had a 7am appointment and my car was getting serviced by 7:06. I was greeted upon entering the facility. As always it was great! More

Best ford dealership in Alabama! Will never buy anywhere else! Always a please doing business here! Will never buy anywhere else! Always a please doing business here! More

Danielle and the team were very helpful, thank you for taking great care of my familymobile!! taking great care of my familymobile!! More

Very friendly and tries to get you completed quickly. Also knowledgeable of cras and service. Also knowledgeable of cras and service. More

The service was great and the staff was very nice. I will definitely be going back I will definitely be going back More

They got my car inspected quickly and fixed within the same week. Very pleased with the turnaround. same week. Very pleased with the turnaround. More

Steven was great to with with. Kept me informed. Answered all questions. Extremely courteous. Would work with him again. Kept me informed. Answered all questions. Extremely courteous. Would work with him again. More

Very friendly, professional and thorough. My truck had a problem they had not seen before. My truck had a problem they had not seen before. More

Darnell was excellent as a Customer service representative. As soon as I walked in, 30 minutes earlier than my expected arrival he said my name as I entered. I was in shock. He knew what I was representative. As soon as I walked in, 30 minutes earlier than my expected arrival he said my name as I entered. I was in shock. He knew what I was there for and took my Additional questions. Jcoby followed me out and reviewed future things I needed to consider with my Bronco. They helped me understand the mobile app and service intervals. There was another individual there, who was extremely knowledgeable about my Bronco and gave me some good tips for the future. I didn’t get his name but he was a black male. Luke was helpful in the checkout process and John who gave me a shuttle home was great. I could have hung out with your service department guys for hours and not been bored. They were great to talk to and I feel they went above and beyond in my service. I would definitely buy next Ford product from Stivers based on my interaction with the service team. More

Nightmare! Kept my suv 16 work days to fix the infotainment system, reported one day to the insurance company, causing me to lose car rental reimbursement from Kept my suv 16 work days to fix the infotainment system, reported one day to the insurance company, causing me to lose car rental reimbursement from them! This was the worst experience I have ever had with a car service repair! They deserve a minus 10! More