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Stivers Ford of Birmingham
Birmingham, AL
1,011 Reviews
Why Buy Your Next Vehicle from Stivers Ford of Birmingham
For more than a century, drivers have been impressed by the all-around excellence of our models. Our Ford trucks, SUVs, and cars carry on the brand’s tradition by wrapping innovative engineering and advanced features with modern styles. In our large inventory, we always have a diverse selection of the latest models for shoppers to explore. In fact, because of our focus on refreshing the inventory frequently, our customers often can find something that suits them well on their first visit. Rest assured that you will be well supported by our team and enjoy a no-pressure sales experience when you shop at our dealership in the Birmingham area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,011 reviews
March 26, 2025
Service done timely and car returned when promised. They kept me up to date on delivery. They kept me up to date on delivery. More
by DGOOLSBY0
Verified CustomerEmployees Worked With
March 26, 2025
I scheduled this service in Ford Telematics and requested a loaner vehicle for our technician. When he got there nothing was ready and I was told that I need to call in a schedule appointments. I coordinat a loaner vehicle for our technician. When he got there nothing was ready and I was told that I need to call in a schedule appointments. I coordinated this appointment to have my technician down with the least amount of down time. Repair left our truck down for a week due to your poor processes. The truck came in for a recall repair. Parts should have been on site already and a ball joint nut does not take a week to replace. This repair cost our company a lot of money and down time. Hope you improve your process for next time More
by jesse.hill
Employees Worked With
March 26, 2025
The customer service team went above and beyond to resolve my issue. They were friendly, helpful, and efficient. I appreciate their dedication. resolve my issue. They were friendly, helpful, and efficient. I appreciate their dedication. More
by Etwin OC
Employees Worked With
March 26, 2025
Very responsive & communicated very well. Everyone was very patient and nice and also pointed out every detail about my car. Everyone was very patient and nice and also pointed out every detail about my car. More
by Janiya Roseman
March 26, 2025
Brandon was phenomenal! Excellent experience. Strongly recommend this dealership. Great communication and held true to their word. Excellent experience. Strongly recommend this dealership. Great communication and held true to their word. More
by JWARDSHARD
March 26, 2025
The dealership overall was fantastic with my car buying experience. They kept me updated throughout the entire process. experience. They kept me updated throughout the entire process. More
by RICARDO15_C
March 25, 2025
Problem with the transmission. Had to return three times before it was addressed and properly fixed. However, the service person Cassandra was very good at working we through this. Had to return three times before it was addressed and properly fixed. However, the service person Cassandra was very good at working we through this. Thanks Cassandra ! More
by thrichar
Employees Worked With
