Stivers Ford Lincoln Mazda

Outstanding Service Team We were on our way from Orange Beach back to Wisconsin on Saturday, April 29th when the check engine light went on in our Mercury Mariner. We stopped We were on our way from Orange Beach back to Wisconsin on Saturday, April 29th when the check engine light went on in our Mercury Mariner. We stopped at Stivers, and even though their Service Department was closed, Mark McGough, the QuickLane Manager, was able to find someone (I believe it was the service department foreman) to diagnose the issue, clear the problem and send us on our way. We are forever grateful for the OUTSTANDING SERVICE Mark and the Stivers team provided that day and would highly recommend them to anyone. More

Best Car Dealership in Montgomery AL I love Stivers Ford this is my second time getting a car from you all Great People Very helpful and friendly wouldn't go nowhere else for a car Thanks I love Stivers Ford this is my second time getting a car from you all Great People Very helpful and friendly wouldn't go nowhere else for a car Thanks Kimberly Nelson . More

OK Sales Experience, but they don't stand by their word I bought several cars from them back in 2015 and again in 2016. The sales experience was very long (2.5-3 hrs), but ok, nothing to complain about. Aft I bought several cars from them back in 2015 and again in 2016. The sales experience was very long (2.5-3 hrs), but ok, nothing to complain about. After the process was finished they said if I reffered any of my friends and they ended up buying a car, Stivers Ford would give us $100 each. Well that did not happen. I'm in the Military and we have a lot of folks arriving and always looking for a car. Although I reffered a couple friends and one of them bought a car, Stivers refused to honor their deal. From now on, I will not reffer any of my fellow servicemen there, as this dealership does not stand by their word. The sales guys just shrug their shoulders. More

Dreamcar2011 I purchased a vehicle from here September 19,2015. I had spoken with a sales rep Jackie Banks. For hours throughout that day which was a Friday he cal I purchased a vehicle from here September 19,2015. I had spoken with a sales rep Jackie Banks. For hours throughout that day which was a Friday he called me to varify information an for me to email and fax him everything that he needed. Upon my arrival after work NOTHING was together, I waited almost 2 hours to see the car in question. It was close to 9pm before I left an still no paperwork was done. I had agreed to get the car I looked at an they allowed me to test drive it home an bring it back the very next day at my appointed time. Once I arrived it took almost an hour for him to see me. The finance manager must have thought that by me being a woman I was completely ignorant and tried to give me extremely high interest rates! I did my homework prior to contacting them about the car in question an had visited other dealerships. It was literally a flat out war between us an when my fiancé would jump in with his opinion the finance manager would rudely interrupt him an say that his name wouldn't be on the car so it needed to be only me speaking with him. HOW RUDE! So I got the car anyway, 2011 Dodge nitro. It has now been a year since I purchased it an we have replaced the alternator, a starter, a hose, timing belt, radiator an now have to get a flywheel!!! I have never had to do so much to a car in one year!!! The service here sucks, you can't even get anyone on the line in the service department. Now I'm looking for a great mechanic to fix my car because I refuse to continue to try getting in touch with Strivers to fix it. I love my car but for a car with less than 75k miles it should not have this much trouble!!!! More

Warranty repair and 1st service Had my 16 MKZ in for a warranty repair of the passenger puddle lamp and also the 1st service and everything about the service and repair was just perf Had my 16 MKZ in for a warranty repair of the passenger puddle lamp and also the 1st service and everything about the service and repair was just perfect , from the minute I arrived to when Mark handed me my key , professional and courteous, couldn't have been a better experience. More

Disappointing Was given a price on text then they done the old bate and switch said I could get a Veteran discount but some reason when it came down to the deal no Was given a price on text then they done the old bate and switch said I could get a Veteran discount but some reason when it came down to the deal no Veteran discount or Ford motor discount going to send Ford Motor Company a letter and the VFW bad a dealership cheets our Vets. More

Lied to multiple times Was called,emailed and text OTD price. I live 2 hrs away and drove to dealership. Then was told a different price by almost $5000. Was not pleased wit Was called,emailed and text OTD price. I live 2 hrs away and drove to dealership. Then was told a different price by almost $5000. Was not pleased with sales service in any way. More

I was sold a problem!!! I paid out right for a used 2007 Chevrolet Suburban for $15,831.84 and 3 days after the check engine light comes on within the 3 days and 4 times with I paid out right for a used 2007 Chevrolet Suburban for $15,831.84 and 3 days after the check engine light comes on within the 3 days and 4 times within 2 weeks. I find out after paying capital Chevrolet to check my truck that it's a Transmission problem and I have to replace it!!!! So I go back to them twice and I the salesman tries to help me out but his boss tells them since I bought it as is then it's all on me to take care of the problem now, and I'm just like wow that's bad Buisness and I haven't even had the car a full 30 days!!! I was wrote off like I'm nothing!!! More

Liars I was called saying that I was approved for 25k car loan. I was assured that I was already approved .once I arrived I was told I needed a co signer. A I was called saying that I was approved for 25k car loan. I was assured that I was already approved .once I arrived I was told I needed a co signer. After giving them the information for a co signer I received a call saying everything was good and we could come sign the papers. Once there they said the car could only be in the co signers name because that's the only way the bank would finance. They refused to try to add me or try another car. It was a horrible, humiliating experience. More

Would not give otd door price DEALED WITH GARY MONTGOMERY AND AFTER OVER A WEEK WITH SEVERAL TEXT HE REFUSED TO GIVE ME A PRICE ON A MUSTANG I WANTED TO ORDER CLAIMING HE WAS CHEAP DEALED WITH GARY MONTGOMERY AND AFTER OVER A WEEK WITH SEVERAL TEXT HE REFUSED TO GIVE ME A PRICE ON A MUSTANG I WANTED TO ORDER CLAIMING HE WAS CHEAPER THAN ANY OTHER DEALER HE GAVE A PRICE FINALLY WHEN I TOLD HIM I WAS NOT CONSIDERING HIS DEALERSHIP HE WAS NOT THE BEST PRICE ANYWAY More