Stivers Ford Lincoln Mazda
Montgomery, AL
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64 Reviews of Stivers Ford Lincoln Mazda
Worst people in the car business. Nothing but Liars. Worst people in the car business. This place has been my worst experience when trying to purchase a vehicle..salesman had 0% knowledge about the truc Worst people in the car business. This place has been my worst experience when trying to purchase a vehicle..salesman had 0% knowledge about the truck I was interested in ... not even the price... these clowns don't wanna sell anything, they should advertise "NO HAGGLE", should've found a dealer closer to home than driving 70miles More
Pitiful Contacted them on a Wednesday about a truck and set up a appointment for that following Saturday to look at and discuss the truck. For 3 days I was in Contacted them on a Wednesday about a truck and set up a appointment for that following Saturday to look at and discuss the truck. For 3 days I was in contact with 3 salesman via email and text. I drove 100 miles to arrive and they tell me the truck in question had been sold 2 days prior. I have no problem the truck was sold but they did not have the decency to let me know before I made a special 200 mile round trip for nothing. Not good business More
Purchased a new Focus. Great price friendly sales team. After I purchased the car it had a small rattle when idling. The service team were very professional and gave me a ca Great price friendly sales team. After I purchased the car it had a small rattle when idling. The service team were very professional and gave me a car to drive while they fixed mine. They fixed the problem the same day. Love the car gets great gas mileage and has less road noise than other small cars. More
Great Dealership Purchased a new truck from Stivers Ford and had a great salesman Mr Montgomery. Drove from Birmingham to get a good deal that I located on line. Purchased a new truck from Stivers Ford and had a great salesman Mr Montgomery. Drove from Birmingham to get a good deal that I located on line. More
Rude finance department Bought a vehicle from here not long ago. The salesman was spectacular and made the entire buying process easy but once we went over to the finance dep Bought a vehicle from here not long ago. The salesman was spectacular and made the entire buying process easy but once we went over to the finance department things hit the fan. The guy would not take no for an answer. We had been there for hours and needed to leave. We kept telling him that we did not want additional coverage and he would find more and more things to show us. I am patient but it finally reached a point where it was just too much so I told him that we didn't want it and we needed to go. His reply was "It is my right and my obligation to tell you all of your options" in the rudest possible tone. He finished going over the warrenty so I told him I did not want an extended warranty and he nodded and said "okay." I thought when started clicking for a minute on his computer that we were finally getting the paperwork ready as we were in a hurry, only to a webpage of what all the extended warrenty covered! Did they think that being rude and making me stay LONGER would make me want to buy something I had already told them I did not want??? More
Excellent Car Buying Experience This was the second vehicle purchase within a year with Stivers Ford. The professional and friendly customer service and genuine caring staff make you This was the second vehicle purchase within a year with Stivers Ford. The professional and friendly customer service and genuine caring staff make your facilty the paramount of car sales; that which all others should seek to immulate. Twice now we have sought out the personal and professional service with Gary Montgomery, who has offered sound suggestions and advice that make the car purchasing experience enjoyable. In closing, I thank you again, Gary Montgomery, and all the staff at Stivers Ford. May your business continue to thrive, and God Bless. More
I love how respond to your review. I complained about them lying to me to purchase a car. I wanted a truck. The reply to my review give us a call we will work this out. Called now for I complained about them lying to me to purchase a car. I wanted a truck. The reply to my review give us a call we will work this out. Called now for 3 days answer machine. Find a dealership who will keep their word. I bought a car while they promised to find a truck I liked. Now they say I'm to upsides on the car they can't help me. Bunch of liars and I'm not done with this yet! More
Service dept run around I called to make an appointment for service on my F250. When I arrived I pulled in to the service bay, got out, and one of the 4 people behind a comp I called to make an appointment for service on my F250. When I arrived I pulled in to the service bay, got out, and one of the 4 people behind a computer asked "how was I doing." I took that as a "can I help you" and told him I had a service appointment. He grumbled that they were just swamped, that it had been a long day, and a couple more negative comments all the while fumbling around his computer in an effort to find my truck record and service appointment. After several minutes, interrupted by chats with other employees, he said that my appointment was "on the other side" and that I could "back out and pull around there." I asked if I would have to go thru the same record search and he said "yep, afraid so." I went to the "quick lane" and received decent service from that group. More
Outstanding Service Team We were on our way from Orange Beach back to Wisconsin on Saturday, April 29th when the check engine light went on in our Mercury Mariner. We stopped We were on our way from Orange Beach back to Wisconsin on Saturday, April 29th when the check engine light went on in our Mercury Mariner. We stopped at Stivers, and even though their Service Department was closed, Mark McGough, the QuickLane Manager, was able to find someone (I believe it was the service department foreman) to diagnose the issue, clear the problem and send us on our way. We are forever grateful for the OUTSTANDING SERVICE Mark and the Stivers team provided that day and would highly recommend them to anyone. More
Best Car Dealership in Montgomery AL I love Stivers Ford this is my second time getting a car from you all Great People Very helpful and friendly wouldn't go nowhere else for a car Thanks I love Stivers Ford this is my second time getting a car from you all Great People Very helpful and friendly wouldn't go nowhere else for a car Thanks Kimberly Nelson . More